HR Operations

Responsible for the design, implementation and maintenance of human resources administration and activities associated with employee information, retrieval capabilities and support. Processes HR data according to ‘the company’ policy and legal requirements, consults on HR processes and implementation, and is responsible for end-to-end HR customer support throughout the employee life cycle. Identifies emerging applications and recommends process improvements and simplification that support business and HR strategy. Works across the business, functional, and regional areas of ‘the company’ to recommend IT investments and improvements to HR tools. Implements and tracks programs and processes to ensure that records are accurate, accessible, and appropriately secure, and that data retrieval and reporting capabilities meet the needs of internal customers, legal compliance, and the company policy requirements (e.g., data management and integration of data). Re-engineers processes at regional and country level and works in partnership with global teams to build more process strength and capability. Provides support for recruiting in administration, internal hiring and lower-level external hiring. Ensures seamless support through Contact HR for both front- and back-end processes. Defines the strategy for HR Operations support of Mergers, Acquisitions, Divestitures and Outsourcing (MADO). Leads, coordinates and provides HR Operations support for all MADO employee transitions.

Applies intermediate subject matter knowledge to solve routine issues within established guidelines. Typically supervises non-exempt individual contributors in single functional area. Provides immediate supervision to a small tactical team of non-exempt employees engaged in supporting the day-to-day efforts of the department. Employees are usually all direct reports. Requires mentoring and guidance on handling new situations. Escalates issues where known precedent has not been established.

• →Allocates daily processing workload within given parameters and ensures team output efficiency and quality.
• →Lead end to end HR operations across employee life cycle including onboarding, data changes, job and positions updated, transfers, promotion and other employee transactions.
• →Supervises transactions and monitors accordance with procedures and country-specific regulations.
• →Coaches non-exempt employees and instructs team on processes, databases, and procedures.
• →Identifies opportunities for process standardization and improvement within given scope; identifies core activities for business leaders and incorporates them into work plans.
• →Partners with internal and external clients to assist in identifying process capabilities to meet process needs.
• →Prepares monthly performance reports.
• →Maintain high levels of data integrity, confidentiality, and compliance with applicable employment regulations and internal policies.
• →Identify opportunities to simplify standardize and optimize HR processes to improve efficiency, quality, scalability and employee experience.
• →Partner with HR Business partners, Talent Acquisition, Payroll, Total Rewards, Legal, Compliance, and Business leaders to ensure seamless HR service delivery.
• →Promote a culture of innovation, accountability, inclusion, and operational excellence.
• →Drive employee engagement, change readiness, and a culture of continuous learning and improvement.

• Bachelors degree.
• Proven experience in managing end to end HR operations
• Total 4+ yrs of Experience
• 2+ years of HR operations/people/stakeholder management experience

• Knowledge of country-specific regulations.
• Very good time management skills.
• Advanced written and verbal skills.
• Strong quantitative and qualitative analytic skills.
• Strong leadership and influence skills.
• Ability to support HR managers in multiple countries.
• MS Office proficiency and database management knowledge.
• HRIS Platforms: Workday, SAP or Equivalent
• AI enabled HR operations and Self service solution
• Data Quality, process Controls and Reporting Accuracy

#Humanresources

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