E-Commerce Manager - Retail (Hybrid)

Hybrid | Paranaque City | Mon-Fri

Job Summary

The E-commerce Manager – Retail will lead and scale the online retail business, driving revenue growth, profitability, and customer experience across digital channels. This role carries full P&L responsibility and is accountable for commercial strategy, online merchandising, campaign execution, marketplace performance, and overall digital growth.

The ideal candidate brings strong leadership, deep expertise in e-commerce operations, and the ability to collaborate effectively across commercial, marketing, data, supply chain, and technology teams.

Key Responsibilities

Business Leadership & P&L

• Take full ownership of the E-commerce Retail P&L.
• Set and achieve revenue, margin, and profitability targets.
• Develop pricing strategies, promotional calendars, and growth plans.
• Monitor key financial and operational KPIs (sales, conversion rate, AOV, margin, CAC, etc.).
• Report performance, forecasts, and insights to senior leadership.

E-commerce Strategy & Growth

• Define the e-commerce strategy, roadmap, and success metrics.
• Drive traffic acquisition through SEO, paid media, CRM, and marketplace channels.
• Optimize the full customer journey from acquisition to retention.
• Identify new digital growth opportunities, partnerships, and revenue streams.
• Lead marketplace strategy for 1P and 3P channels where applicable.

Online Merchandising & Trading

• Oversee digital merchandising, product assortment, and category performance.
• Ensure accurate product listings, pricing, promotions, and inventory availability.
• Plan and execute seasonal campaigns, launches, and trading events.
• Optimize on-site experience including navigation, search, and conversion funnels.

Performance Marketing & Campaign Management

• Oversee digital campaigns across paid search, social, display, email, and affiliate channels.
• Ensure effective targeting, tracking, and attribution.
• Optimize campaigns based on ROAS, ROI, conversion rate, and customer lifetime value.
• Coordinate promotional activities to maximize peak sales periods.

Operations & Cross-Functional Collaboration

• Partner with supply chain and operations teams to ensure stock availability and fulfillment efficiency.
• Work with technology teams to enhance website performance, UX, and platform capabilities.
• Collaborate with data teams to ensure accurate performance measurement and reporting.
• Align with marketing and brand teams to ensure consistent messaging and positioning.

Qualifications

Education

• Bachelor's degree in Marketing, Business, E-commerce, Communications, or a related field.

Experience

• 5–7 years of experience in e-commerce, digital retail, or online trading.
• Proven experience managing P&L and driving online revenue growth.
• Strong understanding of digital marketing, conversion optimization, and analytics.
• Experience managing online merchandising and marketplace operations.
• Demonstrated ability to collaborate across commercial, marketing, data, operations, and technology teams.
• Strong analytical, leadership, and stakeholder management skills.