Referral Specialist I

$18.50 - $26.83Reviewing scheduled services of ancillary, specialty services or procedural referrals submitted throughout the division to determine authorization needs. Accurate documentation of process details and data received to ensure services are completed. Coordination of treatment plan with clinical teams, treating facilities and patients or their care givers. Accurately and efficiently handle multi-line requests from internal and external customers.
Education Qualifications

• High School Diploma or equivalent is required

Experience Qualifications

• 1-2 years of healthcare or clerical/administrative experience is required.
• 1-2 years of customer service experience is required.
• 1-2 years of call center experience is preferred.
• 1-2 years of clinical experience is preferred.

Certifications, Licenses and Registrations

• Certified Medical Assistant is preferred.

Job Description

Scheduled Weekly Hours:

40

Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day.

Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments.

Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient.