General Maintenance Engineer

The General Maintenance Engineer is responsible for maintaining the overall functionality, safety, and appearance of the resort by performing routine maintenance, repairs, and preventative upkeep of guest rooms, public spaces, and back-of-house areas. This mid-level role requires hands-on technical skill, strong troubleshooting abilities, and the flexibility to support resort operations in a fast-paced hospitality environment.

Key Responsibilities

• Perform routine and corrective maintenance on guest rooms, public areas, and back-of-house facilities

• Troubleshoot and repair basic electrical, plumbing, HVAC, carpentry, and mechanical issues

• Conduct preventative maintenance inspections to ensure equipment and facilities remain in safe working condition

• Respond promptly to maintenance requests from guests and internal departments

• Assist with pool, spa, and exterior maintenance as needed

• Maintain accurate maintenance logs and work orders

• Ensure compliance with safety standards, building codes, and Hyatt brand standards

• Coordinate with supervisors and external vendors when advanced repairs are required

• Support emergency maintenance situations, including after-hours calls as scheduled

Schedule & Availability

• Must be available to work weekends, holidays, and flexible shifts as required by resort operations

• On-call availability may be required

Benefits & Perks

Hyatt Centric Key West offers best-in-class benefits designed to support your health, growth, and work–life balance, including:

• Immediate Paid Time Off (PTO)

• Medical, dental, and vision insurance starting at 30 days

• 401(k) retirement plan with company match

• Wellness and tuition reimbursement allowances

• Complimentary meals and parking while on duty

• Discounted and complimentary stays at Hyatt hotels worldwide

• Opportunities for career growth within Hyatt’s global portfolio

Hyatt Centric Key West offers a dynamic resort environment where colleagues are empowered to deliver memorable guest experiences. We pride ourselves on teamwork, craftsmanship, and maintaining a beautiful, safe property in the heart of the Florida Keys.

• Minimum 2–3 years of maintenance or engineering experience, preferably in a hotel or resort setting
• Working knowledge of electrical, plumbing, HVAC, and general building maintenance
• Ability to diagnose issues and implement effective repairs independently
• Pool Operator Certification (CPO) or willingness to obtain
• Strong attention to detail and commitment to guest service excellence
• Ability to prioritize tasks and work efficiently with minimal supervision
• Physical ability to lift up to 50 lbs, climb ladders, and work in varying weather conditions
• Basic computer skills for work order systems preferred