Shift Leader
OperationsOtherShift SupervisorManufacturing & ProductionShift Leader
3 views0 saves0 applied
Quick Summary
Overview
As a Shift Leader at our Pullman store located at 902 NE Colorado ST, Pullman WA 99163, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift.
Technical Tools
mentoring
As a Shift Leader at our Pullman store located at 902 NE Colorado ST, Pullman WA 99163, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Check out some of our content vids to learn more!
OUR SWEET SHIFT LEADER PAY & PERKS:
• Starting pay of $18.00 - $18.25/hr.
• 1 hr of paid vacation for every 50 hours worked and 1 hour of paid sick time off for every 40 hours worked
• Flexible part-time work schedules
• Excellent training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
WHAT WILL I DO AS A SHIFT LEADER?
• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits
DESIRED SKILLS/EXPERIENCE:
• At least 1 year of working experience in a customer service focused role
• Point of Sales systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States
• Must be 18 years or older to be employed
About us:
Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!
Location & Eligibility
Where is the job
Pullman, United States
On-site at the office
Who can apply
US
Listed under
Worldwide
About this job
- Pay per year
- ≈ $37,440–$37,960 a year
- 4% above the $36,400 median for Shift Supervisor jobs on Jobera (2,952 salaries).
- Who can apply
- United States
- Posted
- 224 days ago
Listing Details
- Posted
- March 5, 2026
- First seen
- March 26, 2026
- Last seen
- October 16, 2026
Posting Health
- Days active
- 203
- Repost count
- 1
- Trust Level
- 41%
- Scored at
- October 16, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Late-night warm cookie delivery chain with 350+ locations across the US and internationally
View company profile4 other jobs at
View all →Browse Similar Jobs
Project Manager14kDriver13kManagement8.9kMaintenance Technician8.9kOperations Manager5.2kOperations Specialist2.8kAdministrative & Office1.5kOperations Analyst1.1kTrades & Skilled Labor1kSupply Chain Manager1kHealth & Safety Specialist983Operations Coordinator774Operations Director513Service Delivery Manager147Sales Operations Manager93Field Operations Manager59Business Operations Specialist54Operational Excellence Manager36Service Operations Manager35Field Operations Specialist32
Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.
