Business Support Specialist - Shockwave Medical

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

 At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

The Business Support Specialist will act as the first point of contact for people leaders who need assistance navigating J&J’s self-service processes and systems to manage their teams. In addition, this role provides general administrative support to the business.

• Partner with managers to open new requisitions and schedule interviews
• Partner with the Recruiting & Onboarding (R&O) and Talent Acquisition (TA) Teams to support onboarding
• Deliver new hire orientation and be a subject matter expert for new hires
• Walk managers through processing promotions, salary changes, reporting changes, terminations or other employee changes
• Act as the key point of contact for time and attendance-related topics for hourly employees (if applicable)
• Collaborate with TA, BUHR, and Managers, to provide an excellent employee experience and encourage positive company morale
• Escalate issues with manager tasks to the appropriate internal resource and ensure resolution
• Proactively identify gaps in existing processes and take the initiative to implement agreed changes
• Enable compliance and participate with audits
• Assist with planning and executing team and company events, including catering coordination
• Work on projects where independent action and initiative are required in resolving problems and developing recommendations

• BA/BS degree preferred or equivalent, relevant work experience
• Proven ability to manage concurrent responsibilities, prioritize and manage projects in a fast-paced environment
• Great relationship management and communication skills
• Ability to interact with all levels of the organization in a professional manner
• High attention to detail
• Great ethics, especially when accessing or handling confidential information
• Ability to stay organized, prioritize and achieve deadlines in a fast-paced environment
• Proficient in Microsoft Office
• Experience with ADP or similar payroll/HRIS desired
• Strong problem solving, data analysis and analytical skills
• Operate as a team and/or independently while demonstrating flexibility to changing requirements

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.

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