Facilities Operations Manager

United States·Cambridgemid

OperationsFacilities Operations Manager

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Quick Summary

Key Responsibilities

Lead and manage the facilities operations team — including technicians, engineers, and vendor partners — fostering a culture of safety, accountability, energy,

Technical Tools

OperationsFacilities Operations Manager

Responsibilities

~1 min read

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Lead and manage the facilities operations team — including technicians, engineers, and vendor partners — fostering a culture of safety, accountability, energy, and continuous improvement
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Oversee critical building systems including HVAC, electrical, plumbing, BAS, and laboratory support equipment to ensure 24/7 operational reliability
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Maintain comprehensive compliance with FDA, EPA, OSHA, MWRA and other regulatory requirements specific to life sciences facilities
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Develop and execute preventive and predictive maintenance programs that optimize equipment performance and extend asset lifecycles — leveraging AI-powered tools and data analytics where applicable
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Manage vendor contracts, service level agreements, and KPI performance metrics to ensure quality service delivery and cost-effectiveness
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Coordinate and oversee capital improvement projects, facility modifications, and equipment installations with minimal disruption to ongoing operations
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Respond swiftly and decisively to emergency situations and lead root cause analysis efforts to prevent recurrence of facilities-related incidents
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Prepare and manage the facilities operating budget, identifying cost-saving opportunities while maintaining service quality and safety standards
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Serve as the primary facilities liaison with client leadership, providing regular updates on performance metrics, upcoming projects, continuous improvement initiatives, and technology advancement opportunities

Requirements

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Bachelor's degree in Engineering, Facilities Management, or a related technical field, or equivalent combination of education and experience
6+ years of progressive facilities management experience, with at least 3+ years in a life sciences, pharmaceutical, or biotech environment
Strong working knowledge of regulatory requirements including FDA regulations, GMP, and cleanroom standards
Proven experience managing critical facilities infrastructure including HVAC, electrical distribution, emergency power systems, and laboratory utilities
Experience managing capital projects and facility modifications from planning through execution
Strong budget management skills with demonstrated ability to optimize costs while maintaining service excellence
Excellent communication and stakeholder management skills with the ability to translate technical concepts for non-technical audiences
An open, forward-thinking mindset toward emerging technologies, including AI applications in facility management, predictive maintenance platforms, and digital twin environments

Advanced degree in Engineering, Facilities Management, or related discipline
Professional certifications such as Certified Facility Manager (CFM), Project Management Professional (PMP), or Professional Engineer (PE)
Experience with computerized maintenance management systems (CMMS), building automation systems, and AI-integrated facility management platforms
Background in commissioning and qualification (IQ/OQ/PQ) of laboratory and manufacturing equipment
Experience supporting GxP or clinical operations in regulated environments

What We Offer

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140,000.00 – 160,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

✓401(k) plan with matching company contributions

✓Comprehensive Medical, Dental & Vision Care

✓Paid parental leave at 100% of salary

✓Paid Time Off and Company Holidays

✓Early access to earned wages through Daily Pay

On-site –Cambridge, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.