Delivery Manager

The Delivery Manager will lead end-to-end technology delivery across multiple enterprise client engagements, ensuring technical excellence, operational efficiency, and financial performance. This leadership role spans software engineering, cloud infrastructure, DevOps, enterprise integrations, and managed services. You will oversee distributed onshore and offshore teams, translating client requirements into structured delivery plans while maintaining high standards for quality, security, and scalability. The role combines technical oversight with budget management, resource planning, and gross-margin accountability. As a trusted partner to executive stakeholders, you will guide client relationships, resolve escalations, and drive successful delivery outcomes. You will also champion modern engineering practices, AI-enabled solutions, and automation to improve productivity and support long-term account growth.

• Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience.

• At least 7 years of overall technology experience, including 5 or more years leading technical delivery across multiple projects or enterprise client accounts.

• Proven experience in IT services, technology consulting, systems integration, or managed services environments.

• Strong engineering or architecture expertise, with deep knowledge in at least one technical domain and broad working knowledge of application development, cloud platforms, infrastructure, and enterprise integrations.

• Demonstrated responsibility for engagement financials, including budgeting, staffing models, resource utilization, delivery profitability, and gross-margin performance.

• Experience managing and mentoring distributed teams across onshore and offshore delivery models.

• Strong understanding of Agile frameworks, DevOps practices, software development lifecycle (SDLC) governance, and production support operations.

• Ability to assess and challenge technical estimates, architectural decisions, implementation assumptions, and delivery plans.

• Demonstrated expertise in executive stakeholder management, conflict resolution, technical escalations, and troubled-account recovery.

• Preferred experience delivering enterprise solutions on AWS, Microsoft Azure, or Google Cloud Platform.

• Familiarity with enterprise platforms and SaaS ecosystems such as ServiceNow, Microsoft 365, Microsoft Dynamics, or comparable solutions.

• Experience implementing AI-enabled solutions, automation frameworks, or enterprise security and compliance measures is an advantage.

• Relevant certifications such as PMP, PMI-ACP, CSM, SAFe, ITIL, AWS Certified Solutions Architect, or Azure Solutions Architect Expert are desirable.

• Must be legally authorized to work in the United States.

• Ability to work standard business hours with flexibility for global time-zone coordination and offshore teams. Occasional travel for client visits or reviews may be required.