Infusion Billing Specialist

This is an opportunity to support patient access to infusion therapy through accurate, timely, and compliant billing operations. As an Infusion Billing Specialist, you will manage claims and reimbursement activities for home infusion services, including medications, nursing services, and supplies. You will help ensure clean claim submissions, accurate payment posting, and prompt resolution of billing discrepancies. Working across revenue cycle, pharmacy, clinical, and operations teams, you will contribute to efficient financial workflows and reliable patient support. The role combines medical billing expertise, customer service, and attention to detail in a fast-paced healthcare environment. Your work will help reduce reimbursement barriers and support continuity of care for patients receiving infusion therapy.

• High school diploma or GED required.

• At least 2 years of medical billing and collections experience.

• Experience providing customer service to internal and external stakeholders.

• Basic proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.

• Strong attention to detail and analytical skills, with the ability to maintain financial accuracy.

• Customer-service-oriented approach and professional communication skills.

• Strong written and verbal communication abilities.

• Ability to work effectively in a fast-paced, deadline-driven environment, prioritize competing demands, and manage multiple tasks.

• Ownership, accountability, sound judgment, and the ability to seek guidance when appropriate.

• Understanding of how accurate and timely billing supports patient access to care.

• Preferred: 5 or more years of medical billing and collections experience.

• Preferred: Previous experience with home infusion or infusion therapy billing.

• Preferred: Familiarity with CareTend, CPR+, or similar healthcare billing systems.

• Commitment to ethical conduct, legal and regulatory compliance, patient-first service, and respectful collaboration.

• Ability to meet the role's physical requirements, which may occasionally include standing, walking, sitting, reaching, climbing stairs, bending, kneeling, crouching, crawling, and lifting or moving up to 25 pounds. Reasonable accommodations may be made for individuals with disabilities.