Legal Operations Manager

United StatesRemoteFull-timemid

OperationsOperations Manager

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Quick Summary

Requirements Summary

Maintain a centralized renewal calendar, monitor contract expiration dates, and proactively alert stakeholders about auto-renewals, price increases, and non-renewal deadlines.

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OperationsOperations Manager

The Legal Operations Manager will play a central role in managing and optimizing the organization's legal and commercial operations. This position bridges Legal, Procurement, Privacy, Information Security, and IT, ensuring efficient contract management and strong operational governance. You will oversee the full vendor procurement lifecycle, with a particular focus on SaaS agreements, software licensing, and third-party supplier contracts. The role also involves reviewing commercial agreements, managing legal workflows, and identifying contractual risks. Working closely with senior leadership and cross-functional teams, you will improve processes, strengthen compliance, and maintain visibility across the company's contract portfolio. This is an excellent opportunity for a detail-oriented legal professional who enjoys combining legal expertise, operational ownership, and process improvement in a fast-growing technology environment.

Vendor and Procurement Contract Management: Own and coordinate the end-to-end vendor contract lifecycle, including onboarding, procurement, renewals, amendments, and offboarding, with a focus on SaaS agreements, software licenses, professional services, and IT infrastructure contracts.
Cross-Functional Coordination: Partner with Business Systems, IT, and Information Security teams to review software licensing requirements, integration needs, security documentation, SOC reports, and Data Processing Agreements (DPAs), ensuring all necessary approvals and documentation are completed.
Renewal and Contract Lifecycle Management: Maintain a centralized renewal calendar, monitor contract expiration dates, and proactively alert stakeholders about auto-renewals, price increases, and non-renewal deadlines. Coordinate vendor termination processes and verify data transition and destruction requirements.
Legal Support and Contract Negotiation: Independently review, redline, negotiate, and finalize standard inbound and outbound NDAs using established legal playbooks. Support routine contract amendments, internal approvals, and operational legal requests while escalating complex matters when necessary.
Legal Systems and Documentation: Administer the organization's DocuSign environment, manage signature workflows, maintain reusable templates, and ensure appropriate approval processes and complete audit trails.
Process Optimization: Develop and improve legal intake procedures, contract review checklists, clause libraries, and standardized workflows to increase efficiency and consistency across Legal, Procurement, and Security.
Insurance and Compliance Administration: Coordinate Certificates of Insurance (COIs) for corporate events, venues, contractors, and vendors, verifying that required coverage limits and endorsements are met.
Contract Repository and Reporting: Maintain the central contract management repository, ensuring all executed agreements are accurately organized, tagged, and accessible.
Contract Risk Analysis: Review and analyze contractual provisions, including liability limitations, indemnification, service-level agreements, governing law, termination rights, and other commercial terms. Identify unusual clauses and potential business risks.
Stakeholder Reporting: Prepare recurring dashboards and reports for executive leadership covering contract activity, upcoming renewals, vendor commitments, and procurement exposure.

Requirements

~2 min read

Professional Experience: 2–5+ years of experience in an in-house corporate legal department, working as a corporate paralegal, Contracts Manager, or Legal Operations Specialist, with substantial involvement in procurement and commercial contract management.
Education: Bachelor's degree in Legal Studies, Business, or a related discipline. A Paralegal Certificate or equivalent practical in-house legal experience is preferred.
Legal and Commercial Knowledge: Strong understanding of commercial agreements, particularly SaaS contracts, Master Services Agreements (MSAs), NDAs, software licensing, and vendor agreements.
Contract Review Expertise: Ability to identify and assess key contractual provisions, including limitation of liability, indemnification, intellectual property, data ownership, termination rights, and commercial obligations.
Cross-Functional Collaboration: Proven experience working with Information Security, IT, Business Systems, Procurement, and other internal stakeholders on vendor agreements, privacy requirements, and security documentation.
Technical Proficiency: Hands-on experience administering DocuSign, preferably at an administrator level, alongside familiarity with Contract Lifecycle Management (CLM) platforms and digital contract repositories.
Data and Workflow Management: Strong proficiency in Google Sheets or Microsoft Excel for contract tracking, reporting, and data analysis. Familiarity with workflow and project management tools such as Jira, Salesforce, or Asana.
Organizational and Analytical Skills: Excellent attention to detail, strong organizational abilities, and the capacity to manage multiple contracts, deadlines, and priorities simultaneously.
Communication and Judgment: Strong written and verbal communication skills, discretion when handling confidential information, independent problem-solving abilities, and sound judgment in determining when issues can be resolved independently or require escalation.