Project Manager, Healthcare & Digital Health Solutions

United StatesRemoteFull-timemid

OperationsProject Manager

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Quick Summary

Overview

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Project Manager,

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OperationsProject Manager

As a Project Manager, you will lead complex client-facing implementation and transformation projects across healthcare, telehealth, virtual care, and digital health environments. You will oversee projects from initial planning through implementation and transition to ongoing operations, ensuring successful delivery within agreed timelines, budgets, and scope. Acting as the central point of contact between clients, clinical professionals, operational leaders, technology teams, and external vendors, you will drive alignment and effective collaboration. You will play a key role in introducing innovative healthcare solutions, improving service delivery, and supporting organizational transformation. This position offers the opportunity to work on diverse projects across public and private sector healthcare environments in Canada and the United States. It is ideal for a strategic, highly organized professional who combines strong project management expertise with a passion for improving healthcare outcomes.

Lead end-to-end project management activities, from project initiation and planning through execution, implementation, and transition to operations.
Develop and maintain comprehensive project documentation, including project charters, work plans, schedules, resource plans, risk registers, budgets, and status reports.
Manage project scope, timelines, budgets, deliverables, dependencies, and change requests to ensure successful delivery.
Serve as the primary point of contact for client implementation projects, building strong relationships with executive, operational, clinical, and technical stakeholders.
Facilitate project governance meetings, stakeholder workshops, requirements-gathering sessions, and regular progress reviews.
Coordinate implementation initiatives across healthcare, virtual care, telehealth, contact centre, and digital health service environments.
Lead operational readiness planning, including training coordination, communication strategies, change management, and implementation activities.
Collaborate with clinical and operational leaders to design workflows and integrate new services, technologies, and processes into existing operations.
Identify potential project risks, develop mitigation strategies, manage issues, and escalate critical matters to the appropriate stakeholders.
Monitor project performance, track key performance indicators, and recommend corrective actions to maintain delivery objectives.
Ensure compliance with contractual obligations, organizational standards, and applicable healthcare requirements.
Prepare executive-level presentations, dashboards, project updates, and governance documentation.
Conduct post-implementation reviews, document lessons learned, and identify opportunities for continuous improvement.
Contribute to the development and enhancement of project management methodologies, templates, tools, and best practices.
Support business development and client retention through successful project execution and strong stakeholder relationships.

Requirements

~2 min read

Bachelor's degree in Business, Healthcare Administration, Information Technology, Project Management, or a related discipline.
Demonstrated recent experience managing complex, client-facing projects from initiation through implementation and delivery.
Experience leading large-scale technology, software, or service implementation projects involving multiple stakeholders and cross-functional teams.
Previous experience in healthcare, virtual care, telehealth, digital health, or related technology environments is highly desirable.
Strong understanding of project management methodologies, governance frameworks, and full project lifecycle management.
Proven ability to manage project schedules, budgets, resources, risks, dependencies, and stakeholder expectations.
Excellent communication, presentation, facilitation, and negotiation skills, with the ability to engage effectively with both executive and operational audiences.
Strong leadership and influencing abilities, with a demonstrated capacity to coordinate multidisciplinary teams and drive accountability.
Proficiency with project management and collaboration tools such as Microsoft Project, Smartsheet, Jira, Azure DevOps, Microsoft 365, or similar platforms.
Strong strategic thinking, organizational, analytical, and problem-solving skills, with the ability to manage competing priorities.
Knowledge of healthcare privacy, security, and compliance frameworks in Canada and/or the United States is an advantage.
PMP (Project Management Professional) certification or an equivalent project management qualification is considered an asset.
Change management certification or experience, such as Prosci or similar methodologies, is an advantage.
Flexibility and willingness to travel occasionally within Canada and the United States.