Senior Site Reliability Engineer (SRE)

As a Senior Site Reliability Engineer, you will play a key role in strengthening application reliability, improving release safety, and building a scalable Site Reliability Engineering (SRE) Center of Excellence.
You will partner with application teams and SRE leaders to establish consistent reliability standards, embed service-level objectives into delivery pipelines, and improve production readiness.
Working with Dynatrace and ServiceNow, you will help teams move from reactive monitoring toward proactive, user-focused reliability engineering.
Your work will span the software delivery lifecycle, from defining service-level indicators and error budgets to implementing release controls and improving incident response.
You will lead initiatives that enable engineering teams to deploy changes confidently, identify reliability risks early, and recover quickly when incidents occur.
This contract opportunity offers the chance to influence engineering practices across multiple application teams while delivering measurable improvements in reliability and delivery performance.
If you are a hands-on SRE leader who combines technical expertise, strategic thinking, and strong stakeholder collaboration, this role offers an opportunity to create lasting operational impact.

• SRE and reliability engineering: Strong experience in Site Reliability Engineering, including service-level objectives (SLOs), service-level indicators (SLIs), error budgets, production readiness, reliability standards, and DORA metrics.

• Dynatrace expertise: Hands-on experience with Dynatrace capabilities, including Real User Monitoring (RUM), services, synthetic monitoring, SLOs, alerting, dashboards, and distributed tracing.

• CI/CD and release engineering: Strong understanding of continuous integration and continuous delivery pipelines, GitLab or comparable tools, Infrastructure as Code (IaC), automated reliability checks, and controlled release processes.

• Cloud-native and application architecture: Experience with Kubernetes, APIs, client-server architectures, and blue-green or comparable deployment strategies.

• Incident and change management: Solid knowledge of production troubleshooting, incident response, on-call operations, change management, and ServiceNow-based workflows.

• End-to-end delivery experience: Demonstrated ability to integrate reliability engineering throughout the software development and delivery lifecycle, from development and testing through deployment and production operations.

• Technical leadership: Proven ability to lead engineers or SRE initiatives, establish engineering standards, coach application teams, and drive adoption of consistent reliability practices across multiple teams.

• Observability collaboration: Ability to work effectively with platform and observability teams while maintaining clear ownership boundaries between reliability engineering, platform infrastructure, and application delivery.

• Communication and stakeholder management: Excellent communication skills, with the ability to translate complex technical information into clear recommendations for engineers, application owners, and business stakeholders.

• Analytical problem-solving: Strong diagnostic skills and an outcome-oriented approach to improving reliability, reducing operational risk, and strengthening incident recovery.

• Project and delivery management: Experience managing defined implementation waves, milestones, deliverables, timelines, and ownership while maintaining accountability for measurable results.

• Autonomy and initiative: A proactive mindset, sound judgment, and the ability to identify next steps, resolve obstacles, and move initiatives forward without waiting for direction.

• Scope awareness: Understanding that this role focuses on reliability engineering and safe releases rather than installing Dynatrace agents, building the ServiceNow CMDB, replicating existing Kibana or Splunk environments one-for-one, or delivering application features.