Joyrideautos60mo ago

Operations Associate, Texas

United StatesFull Timemid

OperationsOtherOperations Associate

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Quick Summary

Overview

Joyride is a new marketplace in one of the few overlooked segments left in the automotive industry, unclaimed vehicle auctions. Started by a team of successful entrepreneurs, a few car aficionados, and a talented development team, they had the vision to create the industry-leading online auction…

Key Responsibilities

-Provide hands-on support to impound partners on the use of Joyride’s technology -Field inbound customer support requests -Assist with on-the-ground guerilla marketing campaigns -Engage in outbound communications with our customers

Requirements Summary

-Bachelor’s degree or equivalent -2+ years in operations based role -Ability to work in a fast-paced, high-pressure environment -Excellent organizational skills and an eye for detail -Comfortable working autonomously -Complete highly detailed tasks…

Technical Tools

excelcustomer-support

Joyride launched in April 2020 after a year of laser-focused brand creation and product development. We are now successfully executing regular online unclaimed vehicle auctions in major U.S. cities and expanding into new markets. We are a lean, impactful team composed of motivated, positive, and collaborative individuals dedicated to making Joyride the leading unclaimed vehicle auction platform.

About the Role:

We’re looking for an Operations Associate with meticulous attention to detail, ensuring daily auctions run smoothly. You will be responsible for many high-priority tasks like data transposing, asset processing, and website merchandising. The ideal candidate will have a combination of entrepreneurial tenacity, enthusiasm, and extreme attention to detail.

What you will do:

-Provide hands-on support to impound partners on the use of Joyride’s technology

-Field inbound customer support requests

-Assist with on-the-ground guerilla marketing campaigns

-Engage in outbound communications with our customers

Requirements:

-Bachelor’s degree or equivalent

-2+ years in operations based role

-Ability to work in a fast-paced, high-pressure environment

-Excellent organizational skills and an eye for detail

-Comfortable working autonomously

-Complete highly detailed tasks with tight deadlines