Program Manager

Keystone Solutions is seeking a Program Manager for a consultancy mission at a client site. The client is undergoing a significant digital and organizational transformation aimed at modernizing processes, enhancing operational efficiency, and better meeting the needs of citizens and field services. This transformation is driven by the Digital Transformation Office (DTO), which defines the digital strategy and ensures alignment with the overall objectives of the organization.

The Program Manager will be responsible for:

• →Structuring, securing, and recovering critical IT programs.
• →Implementing robust management based on analysis, prioritization, and risk management.
• →Restoring clear governance in potentially chaotic or fragmented contexts.

• Define, consolidate, and manage the overall roadmap of programs in alignment with strategic priorities.
• Structure initiatives, clarifying scopes, responsibilities, and dependencies.
• Establish a clear and effective governance framework (committees, reporting, KPIs).

• Conduct in-depth analyses of existing programs (maturity, organization, risks, performance).
• Identify dysfunctions, inconsistencies, and bottlenecks.
• Propose pragmatic and prioritized remediation plans.
• Provide an integrated view of business, IT, financial, and organizational issues.

• Intervene on troubled programs (planning, budget, quality, governance).
• Prioritize critical actions and secure essential deliverables.
• Restore a controlled and realistic trajectory.
• Realign stakeholders around common and achievable objectives.

• Ensure synchronization between technical, business, organizational, and contractual dimensions.
• Coordinate internal teams (IT, business, PMO, architecture, security) and external partners.
• Manage complex interdependencies between projects and systems.

• Oversee relationships with suppliers and integrators within a public procurement framework.
• Monitor contractual commitments (quality, deadlines, deliverables, penalties).
• Contribute to arbitration and decisions related to service providers.

• Identify, assess, and anticipate operational, technical, and organizational risks.
• Manage the budget trajectory of programs and ensure resource optimization.
• Contribute to securing funding (including European subsidies where applicable).

• Prepare decision-making materials for governance bodies (Committees, Steering Committees).
• Provide a clear, objective, and consolidated view of program status.
• Facilitate strategic arbitrations.

• Deploy appropriate program management methodologies (Agile, hybrid, governance frameworks).
• Industrialize management practices and enhance organizational maturity.
• Contribute to the sustainable transformation of operational modes.

• ​​Maîtrise des environnements IT complexes (architecture, intégration, data)​ - Level: Expert - Most recent: Any time
• ​​Mise en place de solutions à destination de plusieurs (type CRM ou ERP) centaines d’utilisateurs d - Level: Confirmed - Most recent: Any time
• Bilingue FR-NL - Level: Expert - Most recent: Any time
• Expérience dans le secteur public - Level: Expert - Most recent: Any time
• Leadership transversal, coordination multidisciplinaire & change management - Level: Expert - Most recent: Any time

Dutch
Level Active knowledge
English
Level Passive knowledge
French
Level Active knowledge