Staff Site Reliability Engineer (Remote)

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OtherStaff Site Reliability Engineer

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Quick Summary

Requirements Summary

BS/MS/Ph.D. or equivalent plus 8 years experience Training in secure coding practices (preferred) Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript).

Technical Tools

OtherStaff Site Reliability Engineer

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

KnowBe4’s Site Reliability Engineers help ensure that our platforms are reliable, secure, scalable, and efficient. They work alongside other engineers in a fast-paced, agile development environment, and share solutions to advance the technologies running our systems, improve their safety and reliability, and make the complex distributed services that deliver our platforms easy to understand.

The ideal member of our team gets excited about new AWS service releases, stays up-to-date on industry trends and design patterns, and has excellent time-management and communication skills.

Some of the technologies we use:

Programming Languages - Python, Ruby, Rust
Infrastructure as Code - Terraform, AWS, OpenTofu
Source Code Management and CI/CD - GitLab, Git
Observability - DataDog,
Containerized Workloads - Docker
Cloud-native infrastructure in AWS - ECS, Lambda, Step Functions, SNS/SQS, Transit Gateway, Aurora, DynamoDB, CloudFront, S3, AppSync, API Gateway, and many more.

Responsibilities

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→Identify and plan future prevention for production incidents
→Design globally distributed systems and processes for the organization
→Identify deficiencies in our current applications and infrastructure and correct them when found
→Define tailored solutions to complex technical problems and effectively share them with your teammates
→Makes significant new contributions in technology, sometimes resulting in patents, trade secrets, and/or professional publications and presentations
→Translates KnowBe4's strategic goals into operational plans
→Provides coordination across functional boundaries.
→May act as team lead for larger sub-projects or entire, small projects

Requirements

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BS/MS/Ph.D. or equivalent plus 8 years experience
Training in secure coding practices (preferred)
Proficient coding in multiple or unfamiliar programming languages (e.g. Python, Ruby, Javascript).
Experience architecting intricate, high-scale patterns in AWS
Experience architecting repeatable workflows for continuous integration and continuous deployment (CI/CD) - GitLab is preferred
Superb communication and documentation skills
Effectively able to self-manage your time across competing projects
Ability to quickly understand, debug, and explain complex distributed systems
AWS Cloud Certification(s) - Associate Level

AWS Cloud Certification(s) - Professional Level
GCP and or Azure
Experience working for a public company
Open-source contributions or technical blog experience

The base pay for this position ranges from $170,000 - $210,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

We will accept applications until 9/29/2026.

What We Offer

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We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.