Account Management Associate

Vietnam·Ho Chi Minh CityFull-timemid

OperationsOperations Specialist

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Quick Summary

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OperationsOperations Specialist

Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities;

Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries;

Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights;

Collaborate with the marketing department on regular and seasonal campaigns and oversee the overall campaign timeline to ensure the integration plan is finished as committed to expected output quality.

Others: Ad-hoc tasks/works assigned by Line Manager.

Work location: Pho Quang Street, Tan Son Hoa Ward, HCMC

Work time: Monday to Friday (9:00 AM to 6:00 PM)

Self-motivated, proactive, take ownership and personal responsibility;

Hardworking & friendly team player, enthusiastic and adaptable;

Fast learner, can-do attitude, straightforward and simplify;

Bachelor/ College's degree, preferably in marketing or business related subjects;

Min 2 years solid experience in working experience in sales, account management, & customer support;

Good sense with product flow & merchant solutions; high skill in campaign management;

Able to work independently and work under pressure;

Proficiency in written Vietnamese & English;

Hands-on experience with MS Excel, Word and PowerPoint.

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Location & Eligibility

Where is the job

Ho Chi Minh City, Vietnam

On-site at the office

Who can apply

Listing Details

Posted: October 14, 2026
First seen: October 14, 2026
Last seen: October 14, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 67%
Scored at: October 14, 2026

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Lalamove is a leading on-demand delivery technology company that connects users with drivers in multiple countries, enabling fast and efficient delivery services.

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