Senior PMO Analyst (Tech Vendor Operations)

Hong Kong SarFull-timesenior

Project & Program ManagementPmo Analyst

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Requirements Summary

PMP, PSM / SPS / PSPO, or PMI-ACP. Knowledge of Agile at scale. To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

Technical Tools

Project & Program ManagementPmo Analyst

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we are looking for talented professionals to join us in this journey!

We are seeking an experienced Senior PMO Specialist / Project Manager to oversee project deliverables, streamline vendor relationships, coordinations, and manage technical billings across our tech operations. In this role, you will bridge the gap between technical operations, external vendors, and internal business/finance teams—ensuring operational efficiency, strict billing alignment, and smooth project execution.

Vendor Coordination & Operations

Serve as the primary point of contact for external vendors, managing day-to-day communication and operational follow-through.

Collaborate closely with internal management, finance, and vendor stakeholders to maintain complete status transparency, drive accountability, and resolve operational blockers.

Coordinate and organize company and vendor resources to ensure joint delivery teams operate efficiently and hit target milestones.

Invoice & Billing Management

Own and manage the end-to-end workflow for invoices, billing requests, and purchase orders tied to tech infrastructure and vendor services.

Review, cross-reference, and verify technical invoices (e.g. API usage like location service vendors, cloud infrastructure, software subscriptions) against team usage metrics and contract terms.

Track billing schedules and route approvals across project owners, budget holders, and finance stakeholders to eliminate payment issues.

Project Governance & Delivery

Lead end-to-end delivery of multi-stream projects on our platform, overseeing project planning, risk management, progress tracking, and quality assurance.

Define, refine, and promote project management frameworks, working protocols, and governance standards tailored to tech and logistics operations.

Organize and facilitate key project meetings across all project phases, ensuring clear agendas, structured outcomes, and concise documentation.

Prepare comprehensive progress reports for senior leadership, proactively managing stakeholder expectations and mitigating tactical risks.

Maintain a flexible, hands-on approach to task boundaries to support shifting business priorities.

Experience & Technical Proficiency

5+ years of vendor management and PMO experience, ideally within technology, e-commerce, or supply chain industries.

Understanding our application platforms and logistics ecosystems (e.g., order dispatching, driver networks, API integrations, real-time tracking).

Proven experience managing vendor relationships, service level agreements (SLAs), and technical vendor contracts.

Solid experience handling project budgeting, technical invoice verification, and finance department workflows.

Hands-on experience with project management methodologies (Agile, Scrum, Waterfall, Hybrid) and tools (e.g., Jira, Google Sheets/Excel).

Soft Skills & Languages

Fluency in written and spoken English and Mandarin to communicate effectively with regional teams, leadership, and external vendor partners.

Exceptional communication, negotiation, and cross-functional stakeholder management skills.

Strong analytical mind with critical thinking skills—capable of spotting billing discrepancies, operational bottlenecks, and workflow gaps.

Self-motivated, decisive, and adaptable with a high degree of execution capability in fast-paced environments.

Preferred Qualifications

Bachelor’s degree in Computer Science, Logistics/Supply Chain, Accounting, or a related field.

Project management certifications: PMP, PSM / SPS / PSPO, or PMI-ACP.

Knowledge of Agile at scale.

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice