Field Technician

United States·HarrisburgFull Timemid

OtherField Technician

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Quick Summary

Overview

About the Opportunity A well-established technology integration company is seeking an experienced Field Service Technician to support clients across a local service area.

Technical Tools

OtherField Technician

About the Opportunity

A well-established technology integration company is seeking an experienced Field Service Technician to support clients across a local service area. The organization specializes in the design, installation, and support of custom audio-visual and integrated technology solutions across corporate, education, government, and institutional environments. This is a client-facing, field-based role ideal for someone who enjoys problem-solving, working independently, and delivering exceptional technical service.

Position Overview

The Field Service Technician is responsible for providing on-site service, preventive maintenance, troubleshooting, and repair of integrated audio-visual systems. This individual will travel to customer locations within driving distance (mileage reimbursed) and serve as a trusted technical resource for clients. There is a shared on-call rotation; however, after-hours calls are rare.

Perform on-site service calls and preventative maintenance at customer locations

Troubleshoot and repair complex audio, video, and control systems

Diagnose and replace components including projection systems (LCD/DLP/CRT), switchers, and control interfaces

Install, modify, and test integrated AV systems

Support system commissioning and provide installation assistance as needed

Provide technical phone support to clients and internal teams

Coordinate product returns and exchanges

Complete service documentation including work orders, reports, and expense tracking

Maintain strong customer relationships and represent the company professionally in the field

Assist in promoting service capabilities within the assigned territory

Hands-on experience troubleshooting and servicing audio-visual systems

Experience working with integrated AV, control systems, and video/audio distribution