Small Business Support Specialist II

Idaho Small Business Development Center is seeking a Small Business Support Specialist II.

This is a part-time, no benefits position with an hourly rate of $27.00.

• Experience with Microsoft Office (Word, Excel, and PowerPoint)
• At least three years of small business ownership, management, lending, business consulting, or an equivalent combination of knowledge, skill, and experience.

1. →Provide administrative support for Idaho SBDC staff, including with department travel and department purchasing.
2. →Provide customer service to clients, the public, the Idaho SBDC, Lewis-Clark State College, and other organizations.
3. →File, scan, make copies, prepare and proof documents and correspondence, pick up and deliver mail to/from Lewis-Clark State College's mailroom.
4. →Answer the phone and respond to e-mails, provide information, forward e-mails and calls, send out surveys, leave messages, and assist walk-in clients as needed.
5. →When invited, assist Business Consultants with client projects concerning various business topics.
6. →Maintain Center IC client database. Input new clients, narratives, trainings, impacts, student projects, and create reports.
7. →Check calendars and confirm appointments and workshop attendance.
8. →Use Microsoft Office programs, including Outlook, Word, Excel, Publisher, and also Canvas to perform duties.
9. →Coordinate work with other staff, interns, and students.
10. →Attend and participate in meetings and trainings related to the position.
11. →Keep track of hours worked and input on state time card system.
12. →When invited, observe and participate with experienced Business Consultant(s) during appointments with selected clients.
13. →Analyze issues, identify opportunities, and help clients regarding business management, marketing, accounting, operations, planning, leadership, regulations, and other business operations.
14. →Conduct research and work on projects in order to assist clients, such as helping clients with business plans, marketing plans, cash flow projections, and other business projects.
15. →Develop, coordinate, and provide business training workshops as needed.
16. →Help center meet Idaho SBDC annual goals including the following: Client Business Starts, Capital Raised, Jobs Created, and Sales Growth.
17. →Maintain strict confidentiality of all client information.

Application Procedure: Please upload the following documents

• →Cover Letter
• →Resume
• →Three Professional References

This position is open until filled. Posting will remain open until a suitable pool of candidates is identified.

This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/VETS employer.