Client Services Representative (Pharmacy Technician)

Customer SupportOtherCustomer Service RepresentativeClient Services RepresentativeHealthcarePatient Services RepresentativeHealthcare Non-Clinical

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Quick Summary

Overview

Be the behind-the-scenes hero empowering pharmacies nationwide! Are you ready to tackle tough challenges, guide pharmacy teams, and become the trusted problem-solver they count on every day?

Key Responsibilities

Serve as the primary contact for incoming calls and tickets from pharmacy clients Diagnose and resolve customer issues efficiently Escalate complex cases to Technical or Account Management teams when needed Accurately document all interactions and…

Requirements Summary

Minimum 2 years of customer service experience required Healthcare call center or independent pharmacy experience preferred Certified Pharmacy Technician (CPhT) certification is a plus but not required Professional, friendly, and patient demeanor…

Technical Tools

Customer SupportOtherCustomer Service RepresentativeClient Services RepresentativeHealthcarePatient Services RepresentativeHealthcare Non-Clinical

Are you ready to tackle tough challenges, guide pharmacy teams, and become the trusted problem-solver they count on every day? At Liberty Software, we proudly partner with client pharmacies across the country—helping them support their patients with powerful, user-friendly software. We’re excited to grow our team by hiring Client Service Representatives who deliver expert phone support—resolving complex questions about insurance adjudication, pricing, and software troubleshooting.

Responsibilities

~1 min read

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Serve as the primary contact for incoming calls and tickets from pharmacy clients
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Diagnose and resolve customer issues efficiently
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Requirements

~1 min read

Minimum 2 years of customer service experience required
Healthcare call center or independent pharmacy experience preferred

What We Offer

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#ID1 #ZR #LI-CB1

Location & Eligibility

Where is the job

Grapevine, United States

On-site at the office

Who can apply

Listed under

United States

About this job

Pay per year: ≈ $47,840 a year; 26% above the $37,960 median for Customer Service Representative jobs on Jobera (2,289 salaries).
Who can apply: United States
Posted: 221 days ago
Employer: has 8 open jobs on Jobera.