11mo ago

Site Reliability Engineer (Fully remote)

Malaysia·Kuala LumpurRemotemid

EngineeringDevops Engineer

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Quick Summary

Overview

Due to further expansion, we are seeking an SRE to help us to continue to dominate one of the most buoyant, fastest-growing industries, that is changing the world and the speed at which we receive items. What we do LineTen is on a mission to crack the code on urban delivery.

Key Responsibilities

Own and evolve our Kubernetes platform — cluster management, networking, scaling, and reliability Manage infrastructure-as-code with Terraform across Azure environments (and AWS) Run GitOps deployments via ArgoCD and Helm Design and maintain CI/CD…

Technical Tools

argocdawsazurecsharpdockergrafanakubernetesprometheusterraformzoomagileci-cdnetworking

Due to further expansion, we are seeking an SRE to help us to continue to dominate one of the most buoyant, fastest-growing industries, that is changing the world and the speed at which we receive items.

LineTen is on a mission to crack the code on urban delivery. By leading with our values and putting carrier partners first, we are paving the way for better delivery experiences. LineTen is a new approach to delivery with a free carrier API and an operations management platform for shippers. We're building the first global data-driven last-mile network that has the potential to solve industry-wide problems.

What We Offer

~3 min read

✓We Are a Home-First Team: LineTen is committed to our home-first policy, which means that we honour remote working first, and offer office space in London, England and Porto, Portugal.

✓We Believe in Having Fun: Our WellUs team organises monthly events like Pet Zoom Calls, 45-minute Yoga classes, and after-hours cocktail lessons.

✓We Want You to Take a Break: We believe it is the quality of work that matters, not the hours spent “on the clock”. We offer flexible working hours and unlimited vacation.

✓We Work in Teams: We work in teams rather than as individuals. Some teams, like our Product Teams, have agile ceremonies such as standups and sprint planning.

✓We Pitch Our Ideas: We independently sketch ideas then come to team discussions with prototypes instead of trying to reach consensus through extended discussion.

✓We Challenge Norms: We don’t want to be typical. We believe in challenging the status quo. We encourage our teammates to make their jobs their own.

✓Strong hands-on experience with Kubernetes in production

✓IaC proficiency — you write modules, not just apply existing ones (terraform preferred)

✓Hands-on Azure experience — networking, storage, and core platform services

✓GitOps fluency (ArgoCD preferred)

✓Experience debugging production incidents end-to-end

✓Comfortable operating with minimal process in a fast-moving team

✓A software engineering background: you approach infrastructure as a software problem. C#/.NET exposure is a plus

✓Own and evolve our Kubernetes platform — cluster management, networking, scaling, and reliability

✓Manage infrastructure-as-code with Terraform across Azure environments (and AWS)

✓Run GitOps deployments via ArgoCD and Helm

✓Design and maintain CI/CD pipelines

✓Define and track SLIs, SLOs, and SLAs across our services

✓Drive observability: alerting, dashboards, incident response, and post-mortems

✓Improve on-call processes — reduce team burden while improving response times

✓Build scripts and tooling to automate tasks across engineering, ops, and support

✓Set platform standards and raise the infrastructure bar for the whole engineering org

✓Handle the broad scope that comes with a small team — you'll wear multiple hats

✓Provide training, support, and resources to enable engineering teams to self-serve

✓Someone who can't collaborate — you'll be one of three, opinions and communication matter

✓Task-oriented operators: We are looking for proactive problem solvers, not ticket-takers. We expect you to confidently navigate ambiguity, identify root causes independently, and own incidents end-to-end.

✓Someone expecting a mature platform — you'll be improving it, not maintaining a finished product

✓Azure

✓Docker (cross o/s)

✓Git

✓Scripting (bash, powershell etc)

✓Terraform

✓CI/CD management

✓Docker-compose

✓CLI master

✓VCS branch management

✓Automation

✓Observability (Grafana/Prometheus/Opentelemetry)