Operations Manager

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

We’re building a modern, resilient operation that supports Light & Wonder’s global gaming hardware portfolio, from new product launches to sustained, high‑volume production and repair. As Operations Manager, you’ll play a pivotal, hands‑on role in shaping how data, continuous improvement and warehouse operations drive the business, helping define how we plan, execute, and scale now and in the future.

This role offers genuine ownership. You’ll operate at the core of our operations driving strategy, improving critical planning systems and processes, and leading performance‑critical initiatives around service, inventory accuracy, and cost. Working closely with manufacturing, engineering, finance, IT, purchasing and logistics teams, you’ll lead in an agile, data‑driven environment where your decisions have visible, business‑wide impact.ng performance, inventory accuracy, customer service and cost efficiency.

• →Significant experience leading warehouse, inventory, logistics or operational functions within a manufacturing, service or supply chain environment.
• →Proven experience leading continuous improvement programmes and implementing operational best practices that deliver measurable business results.
• →Strong analytical skills with the ability to interpret data, identify trends and translate insights into operational actions and business improvements.
• → Experience creating, developing and using operational reports, dashboards and KPIs to drive performance improvement and support decision-making.
• → A naturally curious and proactive approach, with confidence to challenge processes and identify opportunities for improvement.
• → Strong problem-solving skills and experience conducting root cause analysis to resolve operational issues.
• →Demonstrated success improving operational performance, inventory accuracy, productivity, service levels and cost efficiency.
• →Excellent leadership skills with experience developing high-performing teams and fostering a culture of accountability and continuous improvement.
• →Strong stakeholder management skills with the ability to influence and collaborate across multiple business functions.
• →Experience using ERP systems and operational data to drive decision-making.

• Confidence using Oracle or a similar ERP system.
• Background within repair, refurbishment or reverse logistics operations.
• Experience working within gaming, electronics, manufacturing or another high-volume operational environment.

• A relevant degree or professional qualification in Supply Chain, Operations Management, Logistics, Business or Engineering.
• Lean Six Sigma or similar continuous improvement qualification

• Play a key role in developing and evolving our global materials planning and logistics capability.
• Lead strategic initiatives that improve service, inventory performance, and operational excellence across the business.
• Gain exposure to senior leaders, global operations, and business-critical transformation projects in a growing international organisation.