Assistant Director -Occupancy Management

Reporting to the Associate Director for Occupancy Management, the Assistant Director for Occupancy Management plays an integral role in strategic planning for retention and occupancy management. With minimal direction, the Assistant Director takes initiative in challenging circumstances, solves problems where solutions are not readily apparent, interprets established departmental, divisional, and university guidelines and policies, and prioritizes work while meeting changing student needs.

• Provide oversight of assignments and occupancy processes and procedures

•Supervise two Assignments Managers and support student staff who process housing records.

• Coordinate with university partners, including Athletics, Global Engagement, Disability Services, ITS, and the Graduate School

• Analyze occupancy and housing trends, support room selection and allocation planning, maintain application change-management processes, and develop reports and dashboards for the department and campus partners.

• Bachelor’s  degree from an accredited institution.

• Three years of Assignment and Occupancy Management experience or related field.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Residential Life shapes yearly room-selection timelines and room-allocation decisions by analyzing historical data and estimates for returning and transfer students. The Assistant Director has the opportunity to identify trends and recommend improvements to administrative policies, processes, and occupancy practices.

By working with ITS and campus partners, it is a top priority to maintain effective StarRez processes and provide useful reports, dashboards, and correspondence to departmental leadership. The Assistant Director has to opportunity to build collaborative relationships that support student recruitment, retention, and service and contribute to the conditions that matter for student success through operational excellence.

• An experienced occupancy and assignment professional who can manage staff, lead comprehensive efforts, and formulate practical solutions.

• An independent, action-oriented decision-maker who exercises sound judgment across a range of responsibilities.

• A collaborative partner who cultivates productive relationships within the department and across campus.

• A strong communicator with excellent human-relations, customer-service, organizational, and interpersonal skills.

• A detail-oriented user of StarRez and other enterprise databases, with proficiency in Microsoft Word and spreadsheet software.

• Master’s degree.

• Five years of experience.

• Experience working in housing assignments.

• Experience with StarRez and Workday systems.

• Experience managing competing priorities.

• Strong attention to detail.

• Ability and willingness to work some evening and weekend hours.

• This position is not Emergency Essential. It may be asked to work during an official closure, but is otherwise not required to report to the physical campus during a closure when its absence does not present a risk to campus safety, resources, or well-being, per FASOP HR-01.

As with all LSU employees, this position has an obligation to assist students in acquiring necessary services. Students seeking assistance with emotional, behavioral, or mental-health concerns should be referred to the appropriate service within the Student Health Center. If a student appears to be a danger to themselves or others, the employee should immediately contact the Care Team, the Dean of Students, or the appropriate law-enforcement agency. Outside the rights provided under FERPA, the employee should not create an impression of client or patient confidentiality.

Applications will be accepted online on the LSU Careers website. The search committee will begin reviewing applications immediately and continue to accept applications and nominations until the position is filled.  Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. One of the professional references needs to be your most recent supervisor. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.