Macquarietechnologygroup3mo ago

Data Centre Facilities Technician

Macquarie Park, NSW 2113Permanent Full-timemid

OperationsOtherMaintenance TechnicianFacilities TechnicianConstruction & Real Estate

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Quick Summary

Overview

About us Macquarie Data Centre are Australia most experienced Data Centre Provider and experts in seriously secure, sovereign and compliant data centres.

Technical Tools

OperationsOtherMaintenance TechnicianFacilities TechnicianConstruction & Real Estate

About us

Macquarie Data Centre are Australia most experienced Data Centre Provider and experts in seriously secure, sovereign and compliant data centres.

There’s something special about working for Macquarie Data Centres, we are a hardworking, results-oriented and success focused team.

Our AI and cloud data centres are trusted by the world’s biggest hyperscalers, Global Fortune 500 companies and 42% of the Australian Federal Government. All our campuses are Certified Strategic by the Australian Federal Government and supported by 270+ Government-cleared engineers.

We are an owned by the ASX200 listed Macquarie Technology Group.

Step into one of Australia’s most secure, high-performance Data Centres and launch your engineering career supporting mission-critical infrastructure for cloud, defence and enterprise customers.

The Opportunity

Utilize your facilities management skills and experience and play a key role in supporting Macquarie Technology's Customer Mission Critical Services. You will play an integral part in the maintenance of facility infrastructure and in the response to any incidents related to the Data Centre facilities. This role requires shift hours to ensure coverage of our facilities.

The role covers the three key areas:

1. Continuous proactive facility maintenance and contractor coordination,

2. Supporting the Facility Manager; and

3. Response and Resolution of facility incidents related to Macquarie Data Centre (MDC) Facilities.

The Data Centre Facility Technician also provides the necessary support and management to ensure Data Centre access security is maintained and assist with the creation and execution of relevant work processes and procedures. The MDC Operations Team is responsible for delivering world’s best data centre services. You’ll have the opportunity to work with emerging, new technologies and products, and experience opportunities to learn and grow while being supported by a highly motivated and diverse team.

Manage third party contractors during specialized facility equipment maintenance and servicing visits.

Follow key Data Centre Facility Processes (Incident Management, Change Management, Access Management, Preventive Maintenance Plans).

Attend major switching operations including annual mains fail simulation tests and major maintenance of the MEP.

Perform and coordinate preventative maintenance actions to support reliable and scalable Data Centre infrastructure.

Capacity Planning: managing and projecting the Data Centre requirements.

Review facilities and services to meet business needs, including Rack allocation, Power Supply, Cooling Systems.

Support and management for Physical Access and Logical Security to be maintained.

Maintain restricted information and documentation security as per Security Policies and Procedures.

Understand IT network topologies, revenue data collection designs and software tools to ensure uptime billing processes.

Participate in the Change Management Process for MDC Operations.

Respond to all Macquarie Campus reported facility and security incidents to resolve them within agreed SLA thresholds.

Understand the MEP so emergency procedures outside standard SOP’s are readily applied to reduce/recover from disasters.

Attend major switching operations including annual mains fail simulation tests and major maintenances of MEP

Support Sales/Technical Consultants during the pre-sale process to determine customer requirements.

At least 2 years hands-on management experience in Enterprise Data Centres

Eligible to obtain NV1 clearance (Australian Citizenship required)

Proven record in respect of dealing with Data Centre MEP technologies

Proven record in developing and executing Data Centre routine maintenance activity

Good knowledge of building services (Structural, DRUPS/UPS, HV/LV switchgear, Electrical Design, Generators, Security Systems, HVAC, Fire, Security, EMS, ECMS, BMS)

This is a unique role in one of the most rapidly expanding industries in the world.

You will be joining Australia’s most trusted data Centre chosen by major international hyperscalers, large multinationals and over 42% of Australian Federal Government Agencies

You’ll get to make an impact: This is a key role in our campus facilities team.

Deliver world’s best Customer Care to Corporate and Government customers.

We invest in you: you will be supported on your journey by a wider business that is invested in MDC success. We will give you all the tools and resources to succeed.

Cutting-edge engineering & critical systems exposure

Work smarter, not longer with a 4-on, 4-off roster featuring a balanced mix of day and night shifts (shift allowances provided)