Public Safety Communications Operator

Salary Information

Compensation plans are based on a multi-step progression system. The pay range reflects the entry level and maximum salary potential in the assigned pay grade. \r\n**A starting salary may be negotiated and will be commensurate with education, training and experience in alignment with pay administration policies** \r\n

Nature of Work

The\r\nfundamental reason this position exists is to receive emergency and\r\nnon-emergency telephone calls from the public to the Montgomery Emergency\r\nCommunications Center (ECC) using a highly specialized computer telephony\r\nsystem and software application and enter data received into a computerized\r\ndispatch system to assist dispatcher(s) with emergency response.� The work responsibilities include processing\r\nemergencies; initiating and performing Emergency Medical Dispatch; query, enter\r\nand receive critical law enforcement information using local, state, and\r\nnational level database systems and performing department\r\nadministrative/clerical duties.� ECOIs\r\nreport directly to a Public Safety Communications Supervisor.�\r\n

Minimum Qualifications

Applicants\r\nmust have a high school diploma or GED.\r\nApplicants must have completed a data entry operations course at a\r\ntechnical institute or six (6) months of experience as a data entry operator,\r\ntelephone operator, or a receptionist type position receiving and/or\r\ntransmitting telephone, radio, or alarm system calls. \r\n�\r\n�\r\nNOTE:� Qualifying\r\neducation, training and experience that provide the requisite knowledge,\r\nskills, and abilities to perform the job will be considered.\r\n\r\n\r\n\r\n\r\n\r\n��\r\n\r\n

Special Requirements

As a condition of continued\r\nemployment, you must pass a background check and drug test.� Must be willing to respond to the Emergency\r\nCommunications Center when requested for man-made and natural disasters that\r\ncould include working irregular hours, weekends, holidays, and evenings.� Employee must\r\nobtain and maintain certification for APCO Emergency Medical Dispatcher and NCIC.\r\nMust be 18 years old.\r\n\r\n\r\n�\r\n