Business Operations

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

Mercor is bringing on a Business Operations hire to drive high-quality execution across the company. You'll sit at the center of Delivery, Finance, Product, and GTM, owning the connective tissue that turns revenue potential into realized revenue. This is a high-leverage generalist role: you'll identify what's blocking the business, build the operating rhythms to surface it, and program manage the teams that fix it.

You'll work directly with leadership and have visibility into how every part of the business runs. If you like owning outcomes end-to-end, operating in ambiguity, and seeing your work show up directly in the company's growth trajectory, this is the role.

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• 1-4 years of experience in top-tier consulting, business operations, strategic finance, banking / private equity, or as a founder.

• A degree from a top school.

• Proficiency with data analytics and BI tools; you should be comfortable pulling and pressure-testing your own numbers.

• Strong ability to partner with cross-functional stakeholders: this role requires engaging constructively with the entire business, from delivery teams to product to leadership.

• Experience constructing metrics, KPIs, operating rhythms, and the processes that make organizations run well.

• Comfort operating in ambiguity and driving outcomes without formal authority.

• Can-do attitude!

• Experience at a high-growth startup or in a role where you built operating cadences from scratch.

• Familiarity with program management tooling (e.g., Linear) and Gantt-based roadmapping.