Salesforce Delivery Manager

Location: Pune (Hybrid) |Nagpur (Hybrid) | Indore (Hybrid) Employment Type: Full-Time Experience: 6+ Years Work Model: Hybrid (3 Days Work From Office per Week | 2 Days Work From Home per Week) Reports To: Salesforce Practice Lead / Delivery Head Own Multiple Deliveries. Lead the Teams. Deliver More—Together. This is a portfolio-level delivery role, not a single-project PM seat. At mindZvue, our Delivery Managers own several concurrent Salesforce engagements — the clients, the teams, the timelines, the margins, and the outcomes — working directly with our Salesforce Practice Lead to run one of the fastest-growing delivery organizations in the ecosystem. You'll steer programs spanning Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Agentforce/GenAI, with AI-assisted delivery tooling built into how we plan, track, and report. If you're the person people trust when a delivery gets complicated — we want to talk. Requirements What You'll Do Delivery Ownership Own end-to-end delivery across multiple parallel Salesforce engagements — scope, schedule, budget, quality, and client satisfaction. Lead project planning, execution, governance, and closure using Agile (Scrum), Hybrid, or Waterfall models as the engagement demands. Drive risk identification, mitigation planning, and proactive escalation before issues reach the client. Manage project financials, resource utilization, burn, and delivery metrics; flag margin risk early. Ensure clean execution of system testing, UAT, change management, training, and go-live. Client & Stakeholder Leadership Act as the primary delivery point of contact for client stakeholders — building trust, managing expectations, and protecting the relationship. Facilitate business process discussions, solution walkthroughs, and steering committee reviews. Prepare and present weekly/monthly/quarterly delivery updates to internal leadership and client executives. Manage scope changes and change requests with commercial awareness — protect both the client outcome and mindZvue's margin. Team Leadership & Practice Building Lead cross-functional pods of Architects, Developers, Business Analysts, and QA across engagements. Partner with the Practice Lead on resource planning, staffing, and utilization across the portfolio. Coach and grow team members — feedback, performance conversations, and career development. Strengthen delivery governance, templates, and reporting standards; champion AI-assisted delivery workflows across the practice. What We're Looking For Experience & Delivery Expertise 6+ years of experience as a Salesforce Project Manager or Delivery Manager, including managing multiple concurrent engagements. Proven delivery record across small, mid, and enterprise-scale Salesforce implementations. Strong understanding of Salesforce platform capabilities and architecture — you don't need to code, but you must be able to challenge a design. Exposure to Revenue Cloud, CPQ, Data Cloud, or Agentforce programs is a strong plus. Project & Program Management Skills Hands-on with planning, scheduling, scope/budget/risk management, resource planning, and dependency tracking. Strong command of Agile/Scrum, hybrid delivery models, and Waterfall where required. Proficiency with Jira, Confluence, MS Project/Smartsheet, and delivery reporting tooling. Comfort using AI tools to accelerate status reporting, documentation, and delivery analysis. Consulting & Leadership Prior external consulting / SI partner experience with CRM or Salesforce is highly preferred. Ability to lead client-facing discussions and influence decision-making at senior levels. Strong interpersonal, communication, and presentation skills; calm under pressure. Solid business acumen with strong analytical and problem-solving abilities. Certifications (Preferred) Salesforce Administrator or other Salesforce certifications PMP / PRINCE2 / CSM / SAFe certification is a strong plus Benefits Why Join mindZvue? We are a Salesforce Summit (Platinum) Partner, Great Place to Work® Certified, and ISO-certified organization — and we are building one of the most AI-native Salesforce consultancies in the ecosystem. At mindZvue, AI is not a buzzword on a slide — it is how we work every day: AI-Assisted Engineering — Our teams build with AI pair-programming as a standard part of the delivery toolkit, shipping faster with higher quality. Agentforce & GenAI Practice — We design and deliver Agentforce agents, Data Cloud, and GenAI-powered customer experiences for global enterprises. Internal AI Platforms — Every mindZvue employee gets access to our home-grown AI tools — enterprise-grade AI in your hands from day one. Learn AI by Doing — You won't just read about the AI wave; you will ride it — on real client projects, with real tools, backed by structured enablement and certifications. Benefits Crafted for You Hybrid Work Model — 3 days Work From Office + 2 days Work From Home per week AI Tooling for Everyone — AI-assisted tools and internal AI platforms as part of your daily toolkit Meal Card — ₹3,000 per month Paid Time Off (PTO) — 22 days annually Monthly Wellness + Phone Reimbursement — ₹2,000 per month Women's Wellness Leave — 1 paid leave per quarter for self-care Comprehensive Health Insurance — Corporate + Parental coverage A culture that truly values learning, inclusion, flexibility, and well-being Join Our Bandwagon If you want to own real delivery outcomes — not just update status decks — mindZvue is your next destination. Explore Life at mindZvue: https://mindzvue.com/life-at-mz/ LinkedIn: https://www.linkedin.com/company/mindZvue