Data Collection Operations Manager

Netherlands·AmsterdamFull Timemid

OperationsOperations Manager

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Quick Summary

Overview

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions.

Technical Tools

OperationsOperations Manager

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

Responsibilities

~1 min read

→Has authority to hire, develop, appraise, discipline and approve time and attendance for team members

→The intended number of direct reports is 4 employees in Data Collection roles.

→An effective communicator, comfortable coordinating with multiple stakeholders with different priorities, while simultaneously progressing multiple projects.

→Able to adapt and motivate when priorities or requirements change, and skilled at updating plans and team communications to support alignment, while encouraging them to do the same.

→Able to review the team’s work and provide feedback such as constructive guidance, celebrating individual and team success, and suggesting improvements to processes.

→Bachelor’s degree in computer science or management, or relevant experience

→English communication skills sufficient to explain procedures, coach team members, and report progress to international stakeholders

→Demonstrated people management experience, including coaching employees, reviewing performance, setting priorities, and participating in hiring.

→Experience handling sensitive or personal data and following established privacy, access-control, and security procedures, including familiarity with GDPR requirements.

→Experience with participation in the hiring process

→Experience working with sensitive data

→Experience operating and troubleshooting phone and computer equipment

Experience in a management position where you have hired a team
Experience with moving and hooking up computer peripherals and coordinating the use of shared devices within a team
Experience in a multi-office company where leadership and other collaborating teams are not in the same physical location
Experience supporting data collection, annotation, or quality assurance for machine learning, particularly image datasets, computer vision, biometrics, or identity verification.
Experience with entry-level IT work
Experience working with Windows and MacOS computers
Experience working with Android and iOS devices