Sales Support Officer (Tuk tuk )

• Monitor daily and weekly 3W sales performance by branch.

• Follow up on 3W sales targets, customer demand, and sales pipeline

• Track units allocated to branches and ensure allocation matches actual sales demand.

• Monitor vehicles reserved or allocated against approved and active sales.

• Identify branches with high demand and coordinate timely stock replenishment.

• Follow up on slow-moving or excess stock and recommend reallocation where necessary.

• Prepare daily and weekly 3W sales and allocation reports.

• Communicate daily with Branch Managers to understand current and expected 3W stock requirements.

• Collect and analyze branch stock requests against actual sales, loan pipeline, and available stock.

• Coordinate stock allocation and transfers based on demand, warehouse capacity, and sales projections.

• Prioritize fast-moving 3W models to minimize stock-outs and lost sales opportunities.

• Coordinate with Logistics to ensure allocated units are delivered to branches on time.

• Monitor stock in transit and confirm receipt by the respective branch.

• Maintain visibility of available, allocated, in-transit, and received units. 

• Monitor 3W loan applications from initial processing through approval and final vehicle issuance.

• Check loan application status daily in the ERP/system.

• Identify approved loans where vehicles have not yet been allocated or issued.

• Follow up on pending documentation, approvals, inspections, insurance, GPS installation, registration, and other issuance requirements.

• Coordinate with relevant departments to resolve delays affecting vehicle issuance.

• Maintain a daily pipeline showing applications received, applications under processing, approved applications, vehicles allocated, pending issuance, and vehicles issued.

• Escalate long-pending applications and issuance delays to the Product Manager.

• Prepare daily and weekly reports covering 3W sales performance, sales pipeline, branch stock levels, stock allocation and movement, approved versus issued units, pending vehicle issuance, and stock shortages/excess stock.

• Analyze sales and stock data to identify gaps and opportunities.

• Highlight operational challenges, delays, and required actions to management.

• Ensure 3W stock is distributed according to actual demand and sales potential.

• Recommend stock transfers between branches where demand and availability are mismatched.

• Support branches in maintaining sufficient stock to facilitate continuous sales. • Monitor idle and slow-moving units and recommend corrective actions.

• Support sales teams by ensuring vehicle availability for approved customers.

• Follow up closely on units that are ready for issuance to minimize unnecessary delays.