Court Operations Supervisor - Natick District Court

•Within the clerical unit, supervises and manages work activities, including office supervision and management, conducting performance evaluations, providing guidance, implementation of procedures, case management and processing, records management, collection and reporting of statistics and accounting functions.
• May meet with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines. 
• Under the direction and oversight of the Department head, ensuring that court staff in a division support the Departmental mission by complying with existing statutes, best practices, and Trial Court policies and procedures.
• Monitors employee performance and conduct for compliance with the Trial Court Personnel Policies and Procedures Manual, local office policies and the Local 6 Collective Bargaining Agreement.
• May participate in the gathering facts related to issues of conduct or performance at the direction of their Department Head. May impose low level discipline such as letters of warning and reprimand (no suspensions) as directed by their Department Head.
• May assist the Department Head with Annual Performance Reviews for Local 6 employees and help draft Action Plans for the professional development and continuous improvement of office personnel at the direction of the Department
Head.
• May participate in the hiring and promotion process for clerical staff within their office.
• May monitor and approve Time and Attendance for (Local 6) employees and generate and review related reports concerning the use and any possible abuse of paid sick leave by office clerical staff. Reports suspected patterns of abuse to their Department Head.
• May coordinate and prepare the annual update of their Office’s Internal Control Plan and Risk Assessments for Department Head review (First Justice/Clerk/Register/Recorder/Chief Probation Officer).
• May serve as the court liaison to the Judicial Informational Services Department (JISD) for electronic equipment and software and may perform the duties of the Local User Expert (LUE) for MassCourts and other information systems specific to their office or department.
• May assist in the implementation, and coordination local training and education opportunities for Local 6 office staff employees at the direction of the Department Head.
• May serve on various committees and working groups as a representative of the Court division at the direction of the Department Head. • Performs other duties as required.

Education and Experience:
• Bachelor’s degree from an accredited university or college
• Six (6) years of related work experience, with a demonstrated ability to perform
supervisory duties.
• Equivalent combinations of education and experience will be considered for
meeting minimum qualifications.

Knowledge of:
• Modern office equipment and technology, including computers and applicable
software.
• Departmental and court policies and procedures.
• Code of Ethics.
• Principles and practices of employee supervision.
• MassCourts experience preferred.
• Court schedules or Probation activities.
• State statutes.
• Legal documents and terminology.

Skill in:
• Organization and time management.
• Attention to detail.
• Data entry.
• Customer service.

Ability to:
• Establish effective working relationships with others.
• Prepare clear and accurate reports and perform research.
• Maintain appropriate records.
• Maintain confidentiality of information.
• Communicate effectively, both orally and in writing.
• Work independently and follow oral and written instructions.
• Maintain trial or hearing exhibits in an orderly manner.
• Identify problems and develop creative solutions.

Supervisory Responsibility: This position serves as a supervisor to others.

Working Conditions: Work is frequently performed in office or similar indoor environments.

Physical Demands: This position requires sedentary work:
Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently,
and/or constantly having to lift, carry, push, pull or otherwise move objects, including the
human body. Sedentary work involves sitting most of the time. Jobs are sedentary if
walking and standing are required only occasionally and all other sedentary criteria are
met.

Advertised: 05 Nov 2026 Eastern Standard Time
Applications close: 20 Nov 2026 Eastern Standard Time

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