Senior Manager, Software Engineering — Case Management Platform

• →Set and defend the architectural direction for your scope; make the hard trade-off calls and own the outcomes
• →Write production code, review PRs, and participate in production incident response alongside the team
• →Drive design reviews; raise the technical bar through example, not memo
• →Own the full SDLC for your systems — conception, design, implementation, test, release, operation, and sunset

• Hire and develop top performers; recruit for attitude as aggressively as for aptitude
• Hold regular 1:1s, deliver direct feedback with radical candor, and address underperformance quickly and respectfully
• Guide career development; create real ownership opportunities and delegate decisions, not just tasks
• Build a diverse, high-trust team that reflects the users and patients we serve

• Treat AI as core to how the team builds, delivers, and operates — not an experiment on the side
• Champion the adoption of AI coding tools, agent orchestration, and AI-assisted operations across your team and influence peer teams to follow
• Measure and communicate the leverage AI is creating in your org; retire practices that no longer earn their keep

• Act as the primary technical point of contact for product management, commerce stakeholders, lab operations, and adjacent engineering teams
• Build and maintain a working relationship with lab managers, lab supervisors, and commerce leaders — understand their world firsthand
• Translate business priorities into engineering plans and translate engineering realities into options business leaders can act on

• Own estimates, scope, dependencies, risks, and delivery for your team's commitments
• Run lean, outcome-oriented ceremonies; prefer visible work and short feedback loops over heavy process
• Facilitate collaboration and remove blockers; escalate honestly and early

• Lead the evolution of our ways of working
• Propose and drive improvements beyond the walls of your immediate team

• BS or MS in Computer Science or equivalent experience
• 8+ years of professional software development experience, with meaningful time building complex data or process-management applications
• 3+ years leading engineering teams, with a track record of hiring, developing, and retaining strong engineers
• Demonstrated hands-on technical ability — recent experience writing production code, leading design reviews, and troubleshooting production issues as a manager, not only as an individual contributor
• Strong fluency in Java or another object-oriented language, modern cloud infrastructure (AWS preferred, including Lambda and other stateless/serverless patterns), relational databases, and distributed systems
• Demonstrated adoption of AI-assisted development, agent-based workflows, or similar modern engineering practices — and the ability to make others productive with them
• Experience partnering with product management, operations, and business stakeholders in a matrixed environment
• Excellent written and verbal communication; comfort operating across time zones with distributed and offshore teammates
• Experience in biotech, healthcare, or another regulated industry is a strong plus

• Hands-on coding, design, and architecture skills — currently practiced, not historical
• Deep understanding of software architecture and the full SDLC in a regulated environment
• Proven record of managing highly effective, mission-oriented teams and building leadership bench strength beneath you
• Comfort diagnosing production problems at all levels — from triage and workaround through root cause and prevention
• Expertise building scalable, resilient distributed systems on AWS, with a bias toward simple, stateless, event-driven designs
• Strong product sense; able to challenge requirements and reshape the problem when that's the better answer
• Extreme ownership: keeps promises, closes loops, and models the behavior expected of the team
• "Yes if" attitude — focused on finding paths forward and making constraints explicit
• Humble, direct, and resilient; gives and receives feedback well
• Commitment to diversity, inclusion, and building teams where people do their best work

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.