21h ago
New
$53,000 - $79,600/yr

Operations Analyst

United StatesUnited States·Wake Countymid
OperationsOperations Analyst
1 views0 saves0 applied

Quick Summary

Key Responsibilities

Knowledge of retirement and employee benefits plans, investment products, and public and business administration principles and practices. Knowledge of accounting, auditing,

Requirements Summary

Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that

Technical Tools
OperationsOperations Analyst
Dept of State Treasurer

Retirement Division

DST-SRP Operations Analyst (NS)

60009118

SR11

Our mission is to preserve, protect and sustain the state’s pension and healthcare plans, generate investment returns in excess of comparable public pensions, properly account for and report on all funds that are deposited, invested, and disbursed through the North Carolina Department of State Treasurer, assure the financially sound issuance of debt for state and local governments, maintain the state’s “AAA” bond rating, and provide exemplary service across all divisions of the Department.

The purpose of this position is to provide support to the Director, Supplemental Retirement Plans who has responsibility for programs including the NC 40l(k), NC 457(b) and the NC ABLE Savings Program. This position will serve as the liaison with the Plans’ service providers, key business partners and Board of Trustees including: assist in managing the relationship with the Board of Trustees, Third Party Administrators, and all other service providers; coordinate activities related to the preparation, execution and follow up for Board and Subcommittee meetings; provide administrative support to the Plans including procurement, budget preparation, invoicing, special projects, process documentation and improvement, member and employer inquiries, and plan audits; work with Board, service providers, and RSD management to research and facilitate discussions on new initiatives. This position independently resolves and/or develops recommendations for unprecedented issues and problems. Problem resolution requires some interpretation of policy and procedures. Serves as a resource for others in resolving unprecedented, non-standard issues and problems. Assumes responsibilities for and manages the results of decisions. Coordinates and facilitates solutions with other work units. The position performs research, data collection and analysis of information, and report writing. Utilizes, reconciles, and manipulates data from different internal and external software systems. Applies an in depth knowledge of a variety of complex processes and procedures. Integrates varying software applications and systems for information and records purposes. The position independently compiles, analyzes, assimilates, and composes information into varied or non-standard formats with responsibility for content review, accuracy, quality, and timelines, requiring in-depth program knowledge and interpretation. Interprets guidelines, answers inquires, and advises others regarding processes, services, and operations as applied to non-standard situations. Communicates expectations to other employees which may include formal/informal training. Program knowledge includes acceptable interpretations, applications, and allowable exceptions of written policies and procedures. Requires knowledge of organizational structure, functions, and services, programs, office procedures, and practices.

  • Manage all aspects of Investment operations including management of custodial accounts, support invoicing and payment, manage quarterly rebalancing process, fee collection process and creation of quarterly fund fact sheets.  
  • Manage the SRP budget. Coordinate with Financial Division to monitor administrative expenses and prepare and ensure timely payment of invoices for vendor partners.
  • Work with Financial Division in preparation of annual financial reports used in internal reporting as well as Annual Comprehensive Financial report (ACFR). Coordinate with independent auditor on annual audit and financial and special projects as needed 
  • Help support/promote the NC ABLE program and develop and maintain working relationships with partners, state agencies and stakeholders
  • Knowledge of retirement and employee benefits plans, investment products, and public and business administration principles and practices.
  • Knowledge of accounting, auditing, and financial reporting principles and practices.
  • Skill in analyzing information and utilizing computer applications, including Microsoft Office products, to support business operations and decision-making.
  • Ability to organize, prioritize, and manage multiple tasks effectively while maintaining accuracy and attention to detail.
  • Ability to communicate effectively, both orally and in writing.

 

  • Prior work experience with retirement programs or other similar programs.

 

 

This position may be assigned additional job functions as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice based on business conditions or as required by the agency to fulfill its mission.

 

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through either years of education, years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

 

The minimum Education and Experience is an associate's degree in business administration, accounting, public administration or related discipline from an accredited institution or an equivalent combination of education and experience.

 

Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.

 

 

 

What We Offer

~1 min read

The North Carolina Department of State Treasurer (DST) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DST: NCTreasurer | NC Treasurer.

 

DST uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

 

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations, and cover letters may be uploaded with your application.

 

  • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

 

  • The selected candidate will be subject to a criminal history background check through Castle Branch.
  • One or more of the following may also be reviewed, depending on the nature and requirements of the position: employment history, professional references, credit history, and educational verification (i.e., degree, license, or official transcript).
  • The selected candidate will be required to pass the background check to the satisfaction of the North Carolina Department of State Treasurer. All offers of employment are conditional until the satisfactory completion of the background check.

 

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.


The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Leonard C Harper

HR@nctreasurer.com

Location & Eligibility

Where is the job
Wake County, United States
On-site at the office
Who can apply
US

About this job

Pay per year
$53,000–$79,600 a year
35% below the $101,250 median for Operations Analyst jobs on Jobera (224 salaries).
Who can apply
United States
Posted
Today
Employer
has 1,605 open jobs on Jobera.

Listing Details

Posted
October 21, 2026
First seen
October 21, 2026
Last seen
October 21, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
63%
Scored at
October 21, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Newsletter

Stay ahead of the market

Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

A
B
C
D
Join 12,000+ marketers

No spam. Unsubscribe at any time.

Operations Analyst$53,000 - $79,600