Field Technical Service

It's fun to work in a company where people truly believe in what they are doing!

Provide specialized professional service support to customers, distributors, and sales employees on a variety of complex issues. Proficient within assigned projects utilizing appropriate methods, practices and concepts. Choose methods within broadly defined processes and tools to produce the desired results. Typically handles inquiries of moderate scope and complexity. The position has a direct impact on the direct work group/team, providing direction and advice to co-workers.

Has general knowledge and understanding of the organization. Develops networks within the company and the customer base.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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• →Demonstrable success at anticipating planning, and actioning educational or research projects to address these needs and measuring impact
• →Ability to research, gather and synthesize technical/scientific background information to produce well-rounded educational content in a style appropriate to the publication/communication channel and its audience.
• →Great communicator with strong oral and written communication skills. The ability to translate complex scientific information into clear, easy to communicate stories and messages.
• →Excellent organization and project management skills. Deadline-driven, well-organised, focused, self-disciplined, and pragmatic, with the ability to prioritise workload and recognise when detail really matters.
• →Can-do, enthusiastic, collaborative, and friendly attitude with a strong desire to improve own skills base and find improved ways of working for the benefit of the business.
• →Close alignment & partnership with sales teams to deliver programs.

• Minimum Qualification: Master's or Ph.D. (or scheduled) in food (or Bio) engineering or in a related field

• 3~5 years working experience of the diagnostic/ analytical/ microbiological products & service preferrable

• Preferential recruitment of those who have experienced or worked in related agencies such as the Ministry of Food and Drug Safety, National Food Safety Information Service and Korea Agency of HACCP Accreditation and Services.
• Proficiency in MS Office (skilled Excel & PowerPoint)
• Experience working in diverse & agile environment

Excellent communication (Verbal & Written) skills essential.

Language skills – Fluent in English (essential).

From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.