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Ninjavan7h ago
New

Account Management Associate

SingaporeSingapore·SingaporePermanent, Full-timemid
OtherAccount Management
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Quick Summary

Overview

Job Overview The Account Management Associate is responsible for building and maintaining strong relationships with assigned clients,

Technical Tools
OtherAccount Management

The Account Management Associate is responsible for building and maintaining strong relationships with assigned clients, ensuring high levels of customer satisfaction and service delivery. This role serves as the primary point of contact for clients, focusing on account retention, revenue growth, and identifying opportunities to expand business through Ninja Van’s suite of services.

 
  • Act as the main point of contact for assigned clients
  • Manage and resolve client issues and escalations promptly and effectively
  • Drive revenue growth through upselling and cross-selling opportunities
  • Conduct Monthly and Quarterly Business Reviews with clients
  • Build strong, long-term relationships with key client accounts
  • Collaborate closely with internal teams to resolve operational issues
  • Ensure seamless communication between clients and internal stakeholders
  • Prepare and present performance reports and shipping data to clients
  • Monitor service performance and ensure adherence to service standards
  • Analyse trends and identify improvement opportunities
  • Support the identification and development of new business opportunities
  • Propose enhancements or new solutions based on client needs
  • Collaborate with the Account Management Manager on strategic initiatives

    •  

  • 2 years of experience in account management or a client-facing role

  • Strong interpersonal and communication skills

  • Good presentation and negotiation abilities with the ability tomultitask and thrive in a fast-paced environment

  • Diploma in any field (Degree preferred)

  • Strong business acumen with a focus on profitability

  • Relationship-building skills across all stakeholder levels

  • Adaptability in a dynamic and evolving work environment

  • Proficient in English (spoken and written)

  • Additional language is an advantage

    • Location & Eligibility

    Where is the job
    Singapore, Singapore
    On-site at the office
    Who can apply
    SG

    Listing Details

    Posted
    June 18, 2026
    First seen
    June 18, 2026
    Last seen
    June 18, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    60%
    Scored at
    June 18, 2026

    Signal breakdown

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