Health Information Management (HIM) Technician (Non-Remote) (Santa Rosa)

ABOUT US:

Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.

Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.

Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.

The HIM Technician is responsible for analyzing, maintaining, and protecting medical records to ensure accuracy, completeness, timeliness, and compliance with applicable federal and state regulations, accreditation standards, and hospital policies and procedures.

This position supports clinical staff, leadership, patients, and external requestors by maintaining medical record integrity, processing release of information (ROI) requests, and ensuring the confidentiality and appropriate disclosure of protected health information (PHI) in a behavioral health hospital setting. The HIM Technician serves as a resource regarding documentation standards, privacy requirements, and proper use and disclosure of PHI. The Health Information Management Technician maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).

• High school diploma or equivalent required.  
• One (1) year of experience working with medical records or health information
• Experience in a hospital or behavioral health setting preferred.
• Demonstrated knowledge of patient privacy and security, HIPAA, CMIA, and LPS relative to maintaining medical records required.
• Knowledge of medical terminology.

• Registered Health Information Technician (RHIT) credential preferred or obtained within an established timeframe after hire.

• Knowledge of patient privacy and security regulations, including HIPAA, CMIA, and LPS.
• Understanding of ROI processes and medical record standards. 
• Strong attention to detail and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective and professional written and verbal communication skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Demonstrated ability to analyze medical records for completeness and compliance.
• Strong organizational and time management skills.
• Ability to work independently and collaboratively as part of the HIM team.
• Professional interaction with clinical staff, patients, and external requestors.
• Sound judgement when applying privacy regulations and hospital policies.
• Promote patient, physician, customer and employee satisfaction by personal example, treating all contacts with respect.
• Support and participate in activities that foster customer service and a culture of compliance.
• Communicate and follow the organizational chain of command for notification of patient care and service issues, when appropriate.
• Maintain consistent productivity and quality of work in a challenging, fast paced and rapidly changing environment.
• Closely adhere to set schedules and timecard procedures.

• While performing the duties of this job, this position is frequently required to do the following: 
• Ability to use standard office equipment and computer systems.
• Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
• Ability to sit, stand, bend, and perform repetitive tasks for extended periods.
• Ability to lift and carry up to 20 pounds.
• Ability to maintain focus and accuracy in a detail-oriented role.