Coating Technical Supervisor

• Manage and develop coating supervisors through daily coaching, decision-making support, SABA objective setting, and quarterly performance check-ins.
• Oversee supervisor staffing, training, and development to ensure effective shift leadership.
• Lead technician development initiatives and promote an operator-driven manufacturing process.
• Develop and administer operator assessments and competency evaluations.
• Conduct hourly technician engagement interviews with support from the Coating Manager to strengthen communication and employee involvement.
• Plan, facilitate, and lead supervisor meetings.
• Ensure supervisor compliance with company policies, procedures, and labor agreement requirements.
• Develop and manage coating backup supervisors

• Assist with and monitor coating line startups, training and auditing supervisors on proper startup procedures.
• Serve as the primary subject matter expert for startups involving infrequently produced products.
• Develop, implement, and maintain Process of Record standards.
• Promote process adherence across all coating operations, with emphasis on critical manufacturing processes.
• Provide guidance on daily production scheduling and shift events.
• Update and maintain operational documentation as required.
• Audits based on departments needs

• Enforce all safety policies, procedures, and regulatory requirements.
• Promote and support Quality Kaizens (QKs) and Hazard Identifications (HazIDs) among supervisors and technicians.
• Drive SOP compliance through regular audits and verification of Knowledge, Skills, and Behaviors (KSB) adherence.
• Ensure alignment with NSG/Pilkington Standards of Business Conduct, Values, and Principles.

• Lead Root Cause Analysis (RCA) investigations and implementation of Corrective and Preventive Actions (CAPA).
• Sustain RCA reviews for all coating runs and ensure lessons learned are incorporated into operations.
• Metrology System Control (MSC) adherence to maintain product quality.
• Implement solutions that improve safety, quality, productivity, and cost performance.
• Identify waste reduction opportunities and drive operational efficiency improvements.
• Promote and sustain 5S initiatives and workplace organization standards.

• Promote effective communication between shift teams and day-shift personnel.
• Update Gemba boards with daily operational metrics and performance information.
• Track key performance indicators (KPIs) and prepare management reports.
• Maintain documentation, SOPs, operational records, and performance metrics.

• →Manage hourly employee timecards and vacation requests.
• →Maintain and update supervisor coverage schedules on a weekly basis.
• →Review and oversee supervisor approval processes for employee timekeeping and vacation requests.
• →Coordinate and manage cover supervisor projects and daily operational activities.

• The responsibilities outlined above describe the general nature and level of work performed within this role and are not intended to be an exhaustive list of all duties, responsibilities, or qualifications required.
• Adherence to the NSG/Pilkington Standards of Business Conduct and its’ Values and Principles.
• Other duties as assigned by manager

• Innovation and Change: Open to change and actively interested in new developments, technology and emerging market trends. Inspires and generates innovative ideas and solutions to enhance business results. Effectively manages the change process to ensure that the organization remains effective throughout.

• Strategic Thinking: Develops strategic plans for their part of the business by setting short and long-term goals and objectives. Demonstrates a thorough understanding of the key financial data that drives profitable growth in their own area.

• Empowers & Develops: Proactive in managing own self-development and learning activities. Reflects on and learns from experience. Reviews progress by providing support and guidance without undermining an individual’s full ownership of issues.

• Bachelor of Science Degree in Engineering (or equivalent technical experience) is required.
• Excellent interpersonal and communication skills
• Ability to facilitate groups in an employee involvement environment.
• Intermediate proficiency in MS office, specifically MS Excel, Word, PowerPoint.
• Excellent writing skills for reports, presentations, policies, procedures, and specifications.
•  Mechanical aptitude

Qualifications Desired:

• Advanced Problem-Solving Skills (Six Sigma)
• Chemical Engineering degree  (or equivalent technical experience)
• Reliability engineering experience
• Strong in analytical, innovative and strategic competencies
• Practical experience in Batch plant and Furnace operations, Float Glass Forming, Annealing and/or online CVD coating is desired.