QUALITY ENGINEER I

· Ensure manufacturing processes and products meet customer, regulatory, and company quality requirements.

· Lead root cause investigations and implement corrective and preventive actions (CAPA) to resolve internal, supplier, and customer quality concerns.

· Develop and maintain quality documentation, including Control Plans, Process Flow Diagrams, PFMEAs, work instructions, and other quality system documentation.

· Partner with Production, Engineering, Maintenance, and Suppliers to improve manufacturing processes, reduce defects, and drive continuous improvement.

· Support new product launches by participating in APQP activities, validating manufacturing processes, and ensuring production readiness.

· Monitor and analyze quality performance metrics, identify trends, and lead improvement initiatives to reduce scrap, defects, and customer complaints.

· Lead customer and internal audits, support IATF 16949 compliance, and ensure corrective actions are completed effectively and on time.

· Support supplier quality activities by investigating supplier-related concerns, implementing corrective actions, and improving supplier performance.

· Promote a culture of safety, quality, and continuous improvement while ensuring compliance with company policies, customer requirements, and regulatory standards.

· Lead, coach, and develop quality hourly employees by setting clear expectations, providing direction, managing performance, approving time and attendance, supporting employee development, and promoting accountability in accordance with company policies.

· Adherence to NSG/Pilkington Standards of Business Conduct and its Values and Principles

· Other duties as assigned by manager

· Partners with Production, Engineering, Maintenance, Materials, Suppliers, and Customers to resolve quality concerns, support new product launches, and drive continuous improvement initiatives.

· Supports the plant's Quality Management System by maintaining quality documentation, leading problem-solving activities, and ensuring compliance with IATF 16949, customer requirements, and company standards.

· Monitors quality performance metrics, analyzes trends, and leads corrective and preventive actions to improve product quality, reduce defects, and support customer satisfaction.

· Decision Making (Results): Uses data, root cause analysis, and sound judgment to identify problems, evaluate solutions, and make timely decisions that improve quality, reduce risk, and support business objectives.

· Customer Focused (Vision): Builds strong relationships with customers and internal stakeholders by understanding requirements, responding to concerns, and delivering solutions that improve product quality and customer satisfaction.

· Passion for Excellence (Results): Maintains high standards of quality and performance by driving continuous improvement, promoting accountability, and delivering reliable, consistent results. Seeks opportunities to improve processes, reduce defects, and enhance operational performance.

· Minimum 3-5 years related to manufacturing experience

· Excellent analytical and problem-solving skills as well as the ability to effectively interact with all levels

· Excellent communication and human relation skills

· High energy, self-starting individual with ability to balance multiple priorities simultaneously

· Ability to travel

· Understand customer systems, GM, Honda, Toyota & Nissan

· Blackbelt/Greenbelt certification

· Program management experience