Patient Service Representative 633845

OSU-Center for Health Sciences

Jeffery Kellerman, jeff.kellerman@okstate.edu

Typically, Monday through Friday, 8:00am-5:00pm

Regular Continuous/Until Further Notice

$16.00 - $18.00, Hourly

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

For full consideration, please include a resume, cover letter and contact information for three professional references.

The Patient Service Representative is responsible for performing a variety of administrative support duties related to patient care. As the first point of contact for patients and visitors entering the facility, the position requires assisting patients, efficiently and accurately to ensure an ideal patient experience. Required duties include scheduling and greeting patients/visitors and answering questions, collecting and entering all necessary patient information, explaining processes and forms, verifying insurance, processing payments, and educating patients on benefits, programs, and community services available.

• High School/GED (degree must be conferred on or before agreed upon start date)

• Six (6) months related job experience in a medical office or equivalent experience

• Experience working with computers and software, performing data entry, answering the telephone, and scheduling appointments
• Experience with Electronic Medical Records; EPIC highly desirable

• Strong interpersonal and communication skills

• Ability to take telephone messages and have an understanding of medical terminology

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