Client Relationship Manager

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

·        Build, manage and grow a portfolio of corporate retirement fund clients by delivering proactive, value-added consulting solutions.

·        Provide strategic advice to participating employers on retirement fund governance, employee benefits and best practice within the Namibian retirement fund industry.

·        Lead and facilitate Trustee, Management Committee and client governance meetings while strengthening long-term stakeholder relationships.

·        Provide guidance on the Financial Institutions and Markets Act (FIMA), the National Pension Fund framework and other applicable retirement fund legislation and regulatory developments.

·        Deliver engaging member education, financial wellness and retirement planning presentations to employers and fund members.

·        Identify business development opportunities, support client retention initiatives and contribute to the sustainable growth of the Corporate Segment.

·        Collaborate with internal stakeholders to ensure the delivery of exceptional client service and seamless implementation of client solutions.

·        Drive innovation, continuous improvement and operational excellence while contributing to the development of a high-performing corporate consulting team.

·        Provide leadership, coaching and mentorship to colleagues, promoting knowledge sharing, accountability and a client-centric consulting culture.

• A Bachelor's Degree in Finance, Economics, Business Management, Law, Human Resources, Engineering, or a related field.
• A minimum of five (5) years' relevant experience in retirement funds, employee benefits, financial services, or corporate consulting.
• Sound knowledge of the Namibian retirement fund industry, including the Financial Institutions and Markets Act (FIMA), retirement fund governance, and the National Pension Fund framework.
• Strong consulting, relationship management, presentation, and stakeholder engagement skills, with the ability to communicate effectively across all organisational levels.
• Demonstrated commercial acumen with the ability to identify opportunities, deliver value-added solutions, and build long-term client relationships.
• A proactive, result-driven individual with strong leadership, analytical, and problem-solving abilities.
• Excellent verbal and written communication skills in English. Proficiency in one or more Namibian languages will be an added advantage.

·        A valid Namibian driver's licence and travel when required.

The Old Mutual Story!