Site Reliability Engineer II (Remote, US)

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

We created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices.

• The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets.
• The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.
• The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience.

At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. 

• Integrity
• Empathy
• Teamwork
• Curiosity
• Urgency

We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work.

We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

We're hiring a Site Reliability Engineer II to be a part of our team to build the technology infrastructure for Openly's insurance platform. You will play a crucial role in building, testing, and maintaining the infrastructure and the overall technology ecosystem that powers our insurance products and customer experiences.

• →Build internal tooling to help other engineers and the rest of the company understand and operate our system
• →Design and implement security best practices for our team and infrastructure
• →Reduce toil through automation, including building and maintaining CI/CD infrastructure
• →Build infrastructure as code using declarative provisioning tools
• →Develop high signal-to-noise ratio monitoring and alerting policies and technology to help us meet our SLOs
• →Lead incident response and postmortems
• →Contribute to important architectural and operational decisions like microservices vs. monoliths, deployment techniques, technologies, policies, etc.

• Backend: Go & Postgresql 
• Frontend: Browser-based, VueJS, Webpack, Nuxt &, Tailwind
• Research/Data Science: R, ArcGIS, Jupyter Notebooks, & Python
• Data: GCP GCS, BigQuery, Composer/Airflow, Cloud Functions, Postgres, SQL, Python, Go, Aiven Debezium and Kafka, Fivetran
• Infrastructure: Google Cloud, specifically Cloud Run, Kubernetes, Pub/Sub, BigQuery, and CloudSQL, managed with Terraform. We use GitHub for code hosting, DataDog for monitoring, and CircleCI for running our CI/CD pipelines.
• Remote work tools: Slack, Zoom, Donut

• 2+ years of professional/production experience developing and using infrastructure automation tools and techniques
• Proven track record of creating improvements in business-critical systems around stability, performance, and scalability
• Demonstrated ability to deliver complete systems from start to finish in a reasonable time frame
• Understands the consequences of running software in production and are willing to share your knowledge with the rest of the team
• Ability to explain complex technical challenges to non-technical audiences
• Strong scripting skills in one or more of the following: Python, Go
• Experience working with Infrastructure as Code (IaC) tooling, preferably Terraform