Network Engineer II

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  Support customer facing projects for firewall and route/switch involving design, diagrams, documentation, implementation 

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  Deploy and configure new customer environments utilizing NSX, security configurations, VMware Cloud Director networking and related infrastructure technologies  

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  Troubleshoot and resolve network connectivity issues, including routing, switching, NAT configurations, firewall policies, and network path optimization 

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  Manage, maintain, and improve the Palo Alto, FortiGate, and VMware NSX (V/T) SDN infrastructure supporting customer and infrastructure workloads 

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  Regularly maps out and documents customer and infrastructure firewall diagrams to current and accurate versions 

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  Respond to critical incidents and perform effective troubleshooting and remediation during production outages 

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  React to Networking/Security monitoring platform alerting and ensure adherence to customer and infrastructure SLA uptimes 

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  Intermediate level understanding of TCP/IP network protocols, including common application protocols 

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  Assist with administration and maintenance of all data center and colocation core and distro connectivity all the way down to the access level 

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  Configure and support private and hybrid connectivity solutions across customer sites and cloud environments, including Megaport, PacketFabric, Azure ExpressRoute, AWS Direct Connect, and similar services 

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  Pro-actively review and maintain client infrastructure residing in the Opti9 environments 

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  Collaborate across teams to share technical knowledge, improve operational efficiency and support workload distribution 

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  Serve as an escalation point for junior Network Engineers, providing guidance on troubleshooting, implantation and best practices 

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  Update, maintain, and implement firewall standards and security best practices to strengthen the organization's overall security posture 

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  Partner with customers, Sales Engineering, and internal teams to design scalable, secure network architectures and ensure successful deployment of network security solutions 

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  Contribute to continuous improvement initiatives by evaluating emerging technologies, refining operational procedures, and enhancing network reliability and security 

• 2-4 years of hands-on work with Fortinet and Palo Alto UTM next gen firewall technologies. 

• Experience implementing multi-tenancy using VDOMs within FortiOS 

• 2-4 years of experience deploying firewall VMs and basic navigation of VMware environments 

• Strong understanding of networking protocols and technologies, including: 

• BGP, OSPF, TRUNKS, VLANs, Port-Channel, Static routing, MLAG/vPC. 

• VRF, Traffic Shaping / QoS 

• Palo Alto Command line 

• Knowledge of Cisco encryption technologies (IPSec, SSL), and hot standby protocols HSRP and VRRP 

• Experience with VMware vSphere, NSX-V & NSX-T SDN technologies 

• VMware Cloud Foundation (VCF)  

• Familiarity with Microsoft Hyper-V 

• Experience with Arista Spine & Leaf Data Center deployments 

• Scripting or automation capabilities using Python, Ansible, or similar technologies  

• Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managers 

• Ability to occasionally adjust work schedule to meet business needs (standard is 40-hour week, with occasional after hours and weekend requirements in an on-call fashion) 

• Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines 

• Able to clearly and correctly express complex technical concepts in English, both verbally and in writing 

• Effective in basic documentation and diagram creation for customer and infrastructure needs 

• Strong organizational, oral, and written communication skills 

• Working knowledge of data security best practices 

• Strives to grow within the team and personally as an engineer through education, certs, etc. and must have a “can do” attitude 

What do you get from us?   
At Opti9, we believe work should be more than just a job—it should be a place where you feel valued, supported, and excited to grow. When you join our team, here’s what you can expect:    

• Paid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work       

• Flexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office work if you’re located near one of our offices   

• Health & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefits      

• Wellness Reimbursement – An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses      

• Retirement Plan with Company Match – Invest in your future with our matched retirement savings program      

• Casual, Supportive Culture – We keep things laid-back but focused, with a strong emphasis on teamwork and accountability      

• Recognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impact      

• Professional Development – Access learning opportunities, training programs and support for certifications to help you grow your career       

• Give Back Together – Participate in group volunteer opportunities and community initiatives that align with our values      

• A Place You’ll Want to Be – We’re building a team of great people doing meaningful work—and we have fun doing it  

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.