5mo ago

Spa Supervisor

Bahamas·Nassaumid

OtherSupervisor

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Quick Summary

Overview

Company Overview | Mandara Spa Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and as such is deeply entwined in the…

Technical Tools

ms-office

About the Role

~1 min read

Mandara Spa at Atlantis Paradise Island is hiring a Spa Supervisor to lead daily spa operations at one of the world's most iconic resorts. As Manager on Duty, you'll run the floor, coach the concierge and spa attendant teams, and drive the guest experience, service standards, and sales results.

Responsibilities

~1 min read

→Serve as Manager on Duty, overseeing daily operations and guest flow
→Coach, schedule, and support the concierge and spa attendant teams
→Resolve guest feedback, complaints, and billing issues professionally
→Drive retail and booking sales performance against goals
→Oversee opening/closing procedures, cash handling, and POS accuracy
→Support payroll and inventory processes
→Manage spa logistics for group and wedding bookings

1+ year of spa supervisory experience, or 6+ months as a senior concierge at a Mandara, Elemis, or Bliss spa (internal candidates)
Experience with a spa POS/booking system (Book4Time, Mindbody, SpaSoft, or similar)
Customer service background; retail experience a plus
Comfortable with basic accounting and Microsoft Office
Strong leader — dependable, organized, and calm under pressure
Flexible availability, including evenings, weekends, and holidays