Palantir73mo ago

Site Reliability Engineer - US Government

Washington, D.C.Full-timemid

EngineeringDevOps & InfrastructureSite Reliability EngineerDevops EngineerInfrastructure & Cloud

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Quick Summary

Overview

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it,

Technical Tools

EngineeringDevOps & InfrastructureSite Reliability EngineerDevops EngineerInfrastructure & Cloud

A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

We’re looking for Site Reliability Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for our production infrastructure, across both cloud & on-prem environments. Site Reliability Engineers combine engineering experience and an innate drive to improve existing systems and processes, with the creativity to develop novel solutions to evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. You’ll be the experts for the environments that you operate infrastructure in, helping partner teams build & configure their software to operate reliably within.

We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you’ll work closely with engineers to advocate and participate in sensible, scalable, systems design and share responsibility with them in diagnosing, resolving, and preventing production issues.

Maintaining availability of cloud & physical Linux servers that power the Palantir platform in air-gapped production environments

Design, deploy, and operate infrastructure to support customer & product requirements via modern orchestration & monitoring platforms.

Collaborate closely with product teams on requirements & SLOs for deploying software into air-gapped environments.

Identifying, troubleshooting, and solving network & systems issues

Scripting to automate away routine operational tasks

Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule

Confidence in troubleshooting complex systems issues independently using stack traces and observability & systems tools

Comfort with managing large scale production systems and technologies with configuration management, load balancing, monitoring & alerting infrastructure, and container orchestration

Demonstrated ability to continuously learn and work independently, making decisions with minimal supervision while working in secure facilities

Experience with containers (Docker/Podman) and orchestration (OpenShift/Kubernetes) at scale is a plus

Preferred Certifications: DOD 8570 IAT Level II or greater (CISSP, Sec+), Unix/Linux Computing Environment (e.g Linux+, RHCE)

Active security clearance

4+ years of experience with Linux system administration (RHEL or equivalent preferred)

Experience with cloud-based hosting platforms like AWS, Azure, or GCP and/or experience with hardware-based environments

Familiarity with monitoring systems using tools like Prometheus and writing health checks

Proficiency with at least one programming language, such as Java, Go, Python, JavaScript, Bash, or similar languages.

Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science