Senior Specialist - Project Manager

The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business initiatives, provides disciplined oversight of scope, schedule, financials, risks, and governance, and serves as a trusted partner to IT and business leaders. The Project Manager drives accountability, facilitates executive decisions, and ensures projects deliver measurable business outcomes in alignment with IT PMO Shared Services standards.

Responsibilities:

• Represent the IT PMO Shared Services team as the senior project delivery lead and primary point of accountability for assigned initiatives.
• Lead complex, cross-functional projects through the full delivery life cycle, from initiation and planning through implementation, transition, and closure.
• Define project strategy, governance, scope, outcomes, roadmaps, milestones, and delivery accountability in partnership with IT and business leaders.
• Provide executive oversight of project health, including schedule, financials, resources, risks, issues, dependencies, changes, and benefits realization.
• Drive timely decisions and resolve complex tradeoffs across scope, schedule, cost, resources, quality, and business priorities.
• Lead executive and steering committee engagement, presenting clear recommendations, escalations, and concise project reporting.
• Align internal teams, vendors, contractors, and third parties to delivery commitments, integration requirements, and implementation readiness.
• Ensure adherence to IT PMO governance, financial controls, delivery standards, and required project documentation.
• Build trusted relationships across business and IT functions and influence stakeholders without direct authority.
• Contribute to portfolio coordination and continuous improvement of IT PMO Shared Services practices, tools, and delivery methods.

Bachelor's degree in Computer Science, Information Technology, Business Administration, Management, Project Management, Engineering, or a related field; equivalent relevant experience may be considered.

• 5-7 years of related experience in a technology environment, including at least 2-3 years of direct project management experience.
• Experience managing projects through the complete delivery life cycle, including schedule, scope, resources, risks/issues, stakeholder communications, and financials.
• Experience leading cross-functional and geographically dispersed teams and working with business, technical, and third-party stakeholders.
• Strong written, verbal, facilitation, presentation, problem-solving, organizational, and relationship-management skills.
• Ability to manage competing priorities, work independently with appropriate escalation, and adapt effectively to changing business and project conditions.

• Project Management Professional (PMP) certification.
• Formal training or practical experience aligned with PMI project management practices.
• Agile training and experience working in Agile, hybrid, and predictive delivery environments.
• Experience delivering enterprise applications, integration, infrastructure, data, cybersecurity, or business transformation initiatives.
• Strong general accounting skills: the accounting cycle, reconciliations, accruals, and compliance with GAAP/IFRS and basic tax rules.
• Experience with common project and collaboration tools such as ServiceNow Strategic Portfolio Manager, Microsoft Project or equivalent scheduling tools, Microsoft 365, Teams, SharePoint, Excel, PowerPoint, and enterprise financial/project reporting systems.

• Leadership and accountability
• Stakeholder and executive communication
• Project planning and delivery management
• Financial and cost management
• Risk, issue, dependency, and change management
• Decision facilitation and problem solving
• Collaboration across business and IT teams
• Quality focus, attention to detail, flexibility, and adaptability

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with!

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

We are an equal opportunity employer and encourage applications from all qualified individuals. Our ability to work as one team across Canada, the United States, and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

We respect the diverse cultures, traditions, and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Final candidates will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

#LI-AD1