People Operations Coordinator

As a People Operations Coordinator, you will be integral to our small but mighty People Team. You will interact with various organizational stakeholders, deliver world-class service to our workforce, and ensure a positive candidate and employee experience. 

You will play a crucial role in ensuring that all of our employees have the best possible experience working here. You will work closely with our People Operations team, focusing on the day-to-day execution of various operations and tasks ranging from data entry to process creation. You'll be involved in onboarding, organizational updates, and supporting our distributed workforce. 

This role is a hybrid position based out of Kansas City. This position is ideal for someone eager to grow their human resources and talent management career.

• Serve as the people point of contact for day-to-day people questions and general employee conversations. Support employee inquiries on policy and process matters throughout their employee lifecycle.
• Provide operational support and maintain accurate employee data and files across all systems in accordance with state and federal laws
• Provide administrative support to PayIt’s people processes, including but not limited to new hire onboarding, benefits administration, performance management, offboarding, payroll, compensation, reporting, tax compliance, and workplace experience 
• Document people process changes as needed and continually evolve the  people and talent tech stack (HRIS, ATS, Team Communications)
• Building out people process workflows at PayIt to continuously improve our business effectiveness. Leverage automation and AI tools (i.e. Claude, Gemini, and GPT) to streamline processes.
• Administer benefits, including open enrollment, 401(k), and leave management
• Support People and Business leaders in performance org design and management 
• Maintain a high level of confidentiality and discretion in the handling of sensitive information

• Support planning and coordination of PayIt culture events, both virtual and in-person
• Continuously improve processes and programs that improve the employee lifecycle
• Improve the lightweight systems, documentation, and tooling that keep People operations running smoothly
• Manage initiatives like our wellness budget by planning activities, tracking expenses, and evaluating vendors

• Support talent and recruiting operations
• Manage job postings across platforms and keep our employer branding strong across our talent channels

• 2-3 years of experience, with a preference for experience in a high-growth-phase organization
• A Bachelor's degree in Organizational Psychology, Human Resources, Business, or Communications 
• Strong organizational skills, attention to detail, and the ability to juggle multiple priorities
• Excellent communication skills and familiarity with tools like Google Suite, Slack, and Generative AI tools 
• You Could Be a Great Fit If You
• Are detail-oriented, especially when it comes to data quality
• Investigate problems to determine root causes and define robust solutions
• Work independently, managing multiple tasks and deadlines effectively
• Are an excellent communicator, both verbally and in writing
• Are team-oriented, with a collaborative approach to solving problems
• Recognize that Sensitive/confidential information must be handled compliantly
• Have experience with the use of HRIS and ATS systems 

• Experience working in a SaaS company
• Strong data skills and/or experience building AI solutions 
• Previous experience in recruiting or talent acquisition
• Social media content creation experience

• You’re uncomfortable with ambiguity: You prefer well-defined assignments.
• You prefer to work on a narrow scope, a single project, or tasks at one time
• You enjoy repetitive work 

We hire high-aptitude, high-integrity people who are great communicators and want to be part of a growing team.

PayIt is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. 

PayIt is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an email to the People Operations Team and let us know the nature of your request and your contact information.  

Within the parameters of this position, ensure the confidentiality, integrity, and availability, and exercise due care of, company, client, and citizen data that is stored, processed, and transmitted by and for PayIt, as outlined in PayIt’s Business Code of Conduct and Information Security Policies.