Customer Service Representative (m,f) Banking or Hardware products : German

GreeceGreece·AthensHybridmid
Customer Support SpecialistCustomer
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Quick Summary

Overview

Shift hours: Mon–Sat 09:00–21:00 Banking: 01.06., 08.06, 15.06, 06..07 or 13.07. 26 DUTIES AND RESPONSIBILITIES Management of incoming calls, chats and emails, • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships of trust through open and…

Requirements Summary

Native/Fluent in German & Fluent in English (at least B2 level), both orally and written Holder of a high school diploma or equivalent Previous work experience in customer services experience Ability to identify, apply and explain your product…

Technical Tools
ms-office

Shift hours: Mon–Sat 09:00–21:00 

Banking:   06.07. Hardware and 31.08. or 21.09.26 Banking

Responsibilities

~1 min read
  • →Management of incoming calls, chats and emails,

     • Identify and assess customers’ needs to achieve satisfaction

     • Build sustainable relationships of trust through open and interactive communication

     • Provide accurate, valid and complete information by using the right methods/tools

     • Meet personal/customer service team targets and case handling quotas

     • Keep records of customer interactions, process customer accounts and file documents

     • Follow communication procedures, guidelines and policies

 

Requirements

~1 min read

What We Offer

~1 min read
✓Excellent remuneration package based on experience, skills and performance
✓Be part of a dynamic and creative team with positive and friendly atmosphere
✓Hybrid option after probation period
✓25 days’ annual leave per year
✓Relocation support
✓Guidance and tools to reach your full potential.

Location & Eligibility

Where is the job
Athens, Greece
Hybrid — some on-site time required
Who can apply
GR

Listing Details

Posted
May 5, 2026
First seen
May 5, 2026
Last seen
July 23, 2026

Posting Health

Days active
154
Repost count
0
Trust Level
20%
Scored at
October 7, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Customer Service Representative (m,f) Banking or Hardware products : German