Customer Service Representative (m,f) Banking and financial Services : German

GreeceGreece·AthensHybridmid
Customer Support SpecialistCustomer
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Quick Summary

Overview

Shift hours: Mon–Sat 09:00–21:00 Banking: 01.06., 08.06, 15.06, 06..07 or 13.07. 26 DUTIES AND RESPONSIBILITIES Management of incoming calls, chats and emails, • Identify and assess customers’ needs to achieve satisfaction • Build sustainable relationships of trust through open and…

Requirements Summary

Native/Fluent in German & Fluent in English (at least B2 level), both orally and written Holder of a high school diploma or equivalent Previous work experience in customer services experience Ability to identify, apply and explain your product…

Technical Tools
ms-office

Shift hours: Mon–Sat 09:00–21:00 

Banking:   01.06., 08.06,  15.06, 06..07 or 13.07. 26

Responsibilities

~1 min read
  • Management of incoming calls, chats and emails,

     • Identify and assess customers’ needs to achieve satisfaction

     • Build sustainable relationships of trust through open and interactive communication

     • Provide accurate, valid and complete information by using the right methods/tools

     • Meet personal/customer service team targets and case handling quotas

     • Keep records of customer interactions, process customer accounts and file documents

     • Follow communication procedures, guidelines and policies

 

Requirements

~1 min read

What We Offer

~1 min read
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Hybrid option after probation period
25 days’ annual leave per year
Relocation support
Guidance and tools to reach your full potential.

Location & Eligibility

Where is the job
Athens, Greece
Hybrid — some on-site time required
Who can apply
GR

Listing Details

Posted
May 5, 2026
First seen
May 5, 2026
Last seen
May 27, 2026

Posting Health

Days active
22
Repost count
0
Trust Level
14%
Scored at
May 28, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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personalbro-u-herrmannCustomer Service Representative (m,f) Banking and financial Services : German