Technical Support Advisor (m,f) Polish: Medical devices

BulgariaBulgaria·SofiaRemotemid
Customer SuccessTechnical Support
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Quick Summary

Key Responsibilities

Provide technical support for customers using medical devices,

Technical Tools
Customer SuccessTechnical Support

Start: 28.09.26

Position: Technical Support Advisor

Location: Bulgaria, Remote

Employment type: Full-time

Remuneration: Base salary + bonuses. 

 

Responsibilities

~1 min read
  • Provide technical support for customers using medical devices, including troubleshooting device issues

  • Guide customers on product functionality

  • Coordinate repair or replacement processes when needed

  • Deliver customer support and accurate documentation

  • Follow compliance and support procedures.

 

Requirements

~1 min read
  • Polish at C2 level and English at C1 level

  • High School Diploma

  • Customer Service skills

  • Technical Support skills

  • Complaint Handling skills

  • Troubleshooting skills

  • Call Center Experience

  • Strong Communication skills

  • Problem Solving skills

  • Professional experience is preferred but not required. 

 

What We Offer

~1 min read
Excellent remuneration package based on experience, skills and performance
Be part of a dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach career full potential
Performance bonus
Signing bonus
Monthly meal allowance depending on days worked
Health insurance through Generali
Multisport and/or Coolfit cards
Access to a learning platform
Remote working model after onboarding requirements
Relocation support for eligible EU candidates
Monthly accommodation allowance for 3 months
Flight, bus or train transportation support for relocation
And many others!!!

Location & Eligibility

Where is the job
Sofia, Bulgaria
Remote within one country
Who can apply
BG

Listing Details

Posted
September 11, 2026
First seen
September 12, 2026
Last seen
September 12, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
57%
Scored at
September 12, 2026

Signal breakdown

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personalbro-u-herrmannTechnical Support Advisor (m,f) Polish: Medical devices