IT Operations Engineer

Provide day-to-day IT support to employees remotely and on-site

Own IT onboarding and offboarding processes, ensuring a smooth employee experience

Configure and maintain macOS workstations

Manage user accounts, permissions and access across internal systems

Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics

Troubleshoot hardware, software and network-related issues

Administer and support internal platforms, including Google Workspace, Atlassian and GitHub

Support identity and access management across cloud environments (AWS, Azure, GCP)

Maintain clear and up-to-date technical documentation

Identify opportunities to simplify, automate and improve internal IT processes

Experience with MDM solutions

Experience administering Atlassian products or GitHub

Familiarity with AWS, Azure or GCP

Experience with LDAP, VPN or identity management solutions

Scripting or automation experience

Interest in IT security and modern access management practices