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Help Desk Technician

United StatesUnited StatesRemoteNormalmid
Customer SupportIt Support Specialist
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Quick Summary

Requirements Summary

3+ years Service Desk Support Experience Hardware, Software, and OS troubleshooting Windows 10 support experience Outlook, Citrix,

Technical Tools
Customer SupportIt Support Specialist

Duties:

  • Provide support to users with their software, application and password reset needs
  • Some basic Network troubleshooting
  • Active Directory and Citrix Support
  • Other direction from Service desk to support IT and end user support

 

Requirements:

  • 3+ years Service Desk Support Experience
  • Hardware, Software, and OS troubleshooting
  • Windows 10 support experience
  • Outlook, Citrix, Active Directory support and troubleshooting
  • Some basic networking troubleshooting experience
  • Peripheral support and troubleshooting
  • Worked with Remedy or other troubleticket tracking software
  • Excellent customer service skills
 
#LI-DNI

Location & Eligibility

Where is the job
United States
Remote within one country

About this job

Posted
Today
Employer
has 32 open jobs on Jobera in 2 countries.

Listing Details

First seen
November 5, 2026
Last seen
November 5, 2026

Posting Health

Days active
0
Repost count
1
Trust Level
58%
Scored at
November 5, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Help Desk Technician