Salesforce Administrator

Essential Job Functions

• Fully understand, support, manage Salesforce and Salesforce processes and provide insight into best practices
• Stay up-to-date on the latest Salesforce.com releases, technologies, applications, and integrations
• Manage standard and custom objects, such as pages, fields, formulas
• Add workflows and triggers to manage standard and custom objects
• Ensure issues are identified, tracked, reported and resolved within a timely manner
• Lead the automation and standardization of reports and dashboards
• Assist in the development of training plans, materials, and documentation for Salesforce users                   
• Monitor user adoption rates and work with technology team to respond as needed (additional training sessions, communication, modifications, or other resources) to improve
• Develop and communicate a schedule for future database releases/enhancements
• Prepare required analytical reports/dashboards to support the user teams
• Develop, implement and ensure compliance with Change Management Process
• Responsible for data management, including mass updates, deletes and extracts in addition to regular de-duping and data clean up
• Support the maintenance and improvements of the PosiGen data warehouse
• Support integrations of applications to data warehouse or Salesforce
• Manage feedback to facilitate data architecture that enables cross departmental data analysis and business needs